>Attendance Officer in Stoke-on-Trent

37 Hours Per Week, Term Time Only, Permanent (0.82 FTE)

Excellent suite of total reward benefits

There has never been a better time to join our Team!

Stoke on Trent College is an exciting and fast-growing place to be, and we are passionate about getting our learners Skills Ready; Future Ready.

Be part of an Ofsted ‘Good’ College with good financial health and contribute to our continuing progress. These are exciting times as we continue our journey to becoming the innovative, technical and professional College of choice.

Our success is built on ‘ One Team ’ - a culture of collaboration, innovation, and excellence, where every individual plays a key role in shaping the future of our students and our community.

Our success is through Our People!

We are looking for a proactive individual to support and improve learner attendance and punctuality across the College. Key responsibilities include monitoring attendance daily, contacting learners and parents to address unauthorised absences or repeated lateness, and maintaining accurate records and reports. You will work collaboratively with learners, parents, and staff to raise awareness of the importance of good attendance, signposting learners to support services where needed, and contributing to initiatives that improve engagement and attendance levels.

The ideal candidate will demonstrate strong organisational and communication skills, with the ability to prioritise workload effectively. A commitment to safeguarding, equality, diversity, and health and safety is essential, along with a proactive approach to personal and professional development. You will uphold the College’s values, contributing to an inclusive, supportive, and high-achieving environment where learners can thrive.

The ideal candidate will have 4 GCSEs (A*–C, 9–4), including Maths and English, with experience working with young people, parents, and families, ideally in an education setting. You will be a strong communicator with excellent interpersonal skills, able to work independently and as part of a team. Proficiency in Microsoft Office, experience managing data and reports, and the ability to work under pressure while meeting deadlines are essential. Reliable and self-motivated, you will demonstrate effective problem‑solving and time management skills.

We offer a fantastic competitive reward package, including:

• Enhanced leave policies including 32 days annual leave plus bank holidays
• A range of Family Friendly policies, including opportunities for Hybrid working as relevant to role
• Christmas Closure
• Bright, modern facilities, buildings and learning resources
• On-site restaurant facilities and free breakfasts (cooked breakfast or continental options)
• Employee Assistance Programme (EAP)
• Access to Continuing Professional Development
• Health & Wellbeing initiatives and health-related benefits including individual health care plans
• Access to the College Sports Academy Gym
• Free on-site parking

Closing date for applications is 23 rd August 2026.

Our Commitment to Inclusion, Diversity and Belonging

At Stoke on Trent College, we are committed to creating a workplace where everyone feels valued, respected and able to thrive. We are proud to hold the Investors in Diversity Silver Award, recognising our commitment to embedding the FREDIE principles of Fairness, Respect, Equity, Diversity, Inclusion and Engagement across everything we do.

As a Disability Confident Employer , we welcome applications from disabled candidates and those with long-term health conditions. We are committed to making reasonable adjustments throughout the recruitment process and employment journey, ensuring equal access to opportunities and support for all.

Our commitment to inclusion is supported by a range of initiatives that promote wellbeing, belonging and equality, including the Menopause Workplace Pledge, Proud Stoke Space Inclusion Pledge and our network of Domestic Abuse Workplace Champions.

We celebrate diversity and actively encourage applications from people of all backgrounds, identities and experiences. We recruit based on skills, potential and values, recognising that a diverse workforce strengthens our College, enriches our culture and helps us better serve our students and communities.

Our Safeguarding Commitment

Stoke on Trent College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. As part of our safer recruitment process, candidates are encouraged to review our Learner Safeguarding, Adults at Risk and Child Protection Policy and Disclosure and Barring Service Policy (including Statement on the Recruitment of Ex-Offenders) which can be found on our College website.

This support role is subject to the College’s Learner Safeguarding, Adults at Risk and Child Protection Policy and requires a commitment to promoting the welfare of children, young people, and vulnerable adults.

This position will involve occasional contact with students under the age of 18 within an educational establishment. Although most duties do not fall within the definition of regulated activity, this post is deemed to involve regulated activity with children. As such, the post-holder will be required to undergo an enhanced Disclosure and Barring Service (DBS) check, including a check of the Children’s Barred List, in line with the statutory guidance Keeping Children Safe in Education (KCSIE).

The College may consider carrying out online searches as part of our due diligence on shortlisted candidates in accordance with Keeping Children Safe in Education (KCSIE).

Please be aware that it is an offence to apply for the role if the candidate is barred from engaging in regulated activity relevant to children.