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- Tasks: Lead the housekeeping team to maintain five-star cleanliness and guest satisfaction.
- Company: Stoke Park, a luxury hotel with a rich heritage and stunning estate.
- Benefits: Competitive salary, company pension, free parking, and sick pay.
- Other info: Exciting opportunities for growth in a prestigious environment.
- Why this job: Join a dynamic team in a beautiful setting and make a real impact on guest experiences.
- Qualifications: Strong leadership skills and experience in hospitality housekeeping.
The predicted salary is between 50000 - 50000 £ per year.
Stoke Park is a luxury hotel and estate set within 300 acres of historic parkland, lakes, and beautiful gardens. With a rich heritage spanning over a thousand years, we offer exceptional hospitality across our Rooms, Spa, F&B, and estate operations. We are committed to delivering refined service, meticulous standards, and an outstanding working environment as we continue our exciting transformation.
We are seeking an experienced Deputy Housekeeping Manager to support the Executive Housekeeper & Spa Operations Lead in overseeing all housekeeping operations across the estate. This is a hands‑on leadership role responsible for maintaining impeccable standards in guest rooms, public areas, and back-of-house spaces, while ensuring smooth daily operations and an exceptional guest experience.
You will lead and motivate the housekeeping team, coordinate with other departments, support recruitment and training, oversee inventory and cost control, and uphold all health, safety, and hygiene requirements. The position acts as second‑in‑command for the department and deputises in the absence of the EHSOL.
Key Responsibilities- Oversee daily housekeeping operations and ensure all areas meet five‑star cleanliness and presentation standards.
- Conduct inspections, manage SOPs, support quality audits, and coordinate room readiness.
- Lead, coach, and develop the housekeeping team; deliver training and manage performance.
- Assist with recruitment, onboarding, and scheduling.
- Manage stock levels, cost control, purchasing, and departmental budgets.
- Ensure full compliance with COSHH, manual handling, PPE, hygiene, and safety protocols.
- Maintain décor standards and contribute to a refined guest experience reflective of the estate’s luxury identity.
- Strong supervisory skills to efficiently manage and guide housekeeping and laundry teams.
- Proficiency in handling laundry operations and ensuring timely delivery of services.
- Excellent customer service and communication skills to ensure guest satisfaction and foster effective team collaboration.
- Experience in staff hiring, onboarding, and training processes.
- Detail-oriented with a focus on maintaining cleanliness, organization, and high standards.
- Ability to work as part of a team and lead by example in a luxury hospitality environment.
- Previous experience in a similar role and knowledge of housekeeping procedures in the hospitality industry is a plus.
- Flexibility and ability to work shifts, including weekends and holidays, as required.
- Company pension
- Free on-site parking
- Sick pay
- Salary: Up to 50,000
Deputy Housekeeping Manager in Stoke Poges employer: Stoke Park
Contact Detail:
Stoke Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Housekeeping Manager in Stoke Poges
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Stoke Park. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up and shine! If you get the chance for an informal meet-up or a tour of the estate, take it. This is your moment to showcase your personality and passion for luxury hospitality beyond what's on paper.
✨Tip Number 3
Prepare for the interview by diving deep into Stoke Park's values and operations. Tailor your responses to reflect how your experience aligns with their commitment to exceptional service and meticulous standards.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Deputy Housekeeping Manager in Stoke Poges
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and values align with our commitment to exceptional service at Stoke Park.
Highlight Relevant Experience: Make sure to showcase any previous roles that relate to housekeeping or management. We’re looking for someone who can lead a team and maintain high standards, so don’t hold back on those achievements!
Tailor Your Application: Take a moment to customise your application for the Deputy Housekeeping Manager role. Mention specific responsibilities from the job description that you’ve excelled in before, as this shows us you’re a perfect fit for the position.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Stoke Park!
How to prepare for a job interview at Stoke Park
✨Know Your Standards
Familiarise yourself with the five-star cleanliness and presentation standards expected at Stoke Park. Be ready to discuss how you’ve maintained similar standards in your previous roles, and think of specific examples that showcase your attention to detail.
✨Showcase Leadership Skills
As a Deputy Housekeeping Manager, you'll need to lead and motivate a team. Prepare to share your experiences in coaching and developing staff. Think about challenges you've faced in team management and how you overcame them to create a positive working environment.
✨Understand Operations and Compliance
Brush up on your knowledge of COSHH, hygiene protocols, and safety regulations. Be prepared to discuss how you’ve ensured compliance in past roles, and consider any innovative practices you’ve implemented to enhance operational efficiency.
✨Emphasise Guest Experience
Stoke Park prides itself on exceptional guest experiences. Think about how your housekeeping practices have directly contributed to guest satisfaction. Be ready to share anecdotes that highlight your commitment to delivering refined service and maintaining high standards.