At a Glance
- Tasks: Lead innovative family support strategies and drive community improvement initiatives.
- Company: Stoke-on-Trent City Council, committed to diversity and community wellbeing.
- Benefits: Competitive salary, hybrid working, excellent pension scheme, and professional development opportunities.
- Other info: Join a diverse team dedicated to equality and inclusion.
- Why this job: Make a real difference in families' lives while fostering community collaboration.
- Qualifications: Graduate degree and experience in public health or early family help.
The predicted salary is between 40000 - 50000 £ per year.
Directorate: Public Health, Protection and Wellbeing
Section: Family Matters
Location: Civic Centre
Grade: SM2
Hours: 37 hours per week
This advert is open to both internal and external applicants.
The Role: This role is within the Public Health Protection and Well Being Directorate and reports directly to the Director of Safer, Stronger Communities.
Proposed interview date: 28 – 29 July 2026
Key Responsibilities:
- Strategic Leadership: Leading early help and prevention strategies within the Family Matters programme in Stoke-on-Trent
- Workstream Management: Driving the continued implementation of the workstreams within Family Matters and its connections with other aspects of community-based work to improve family and community outcomes.
- Preventative Services: Reducing the need for statutory intervention through collaborative early family help initiatives across partners.
- Partnership Working: Fostering collaboration with voluntary organisations, health services, and community groups to achieve the aims of Family Matters.
- Quality and Impact: Focusing on performance management, service quality, and creating enduring change through the programme.
About You:
- Graduate Level Degree
- Experience of working in a public health environment
- Experience and knowledge of the early family help environment
- Strong commitment to equality and diversity
- Knowledge of the current policy landscape relating to babies, children and families.
What we offer:
- A competitive salary based on your skills, experience and talent
- Hybrid and flexible working options
- An excellent local authority benefits pension scheme
- Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
Further information on our Rewards and Benefits can be found here.
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.
Head of Service - Family Matters employer: Stoke-on-Trent
Stoke-on-Trent City Council is an exceptional employer, offering a supportive work culture that prioritises equality, diversity, and inclusion. With competitive salaries, hybrid working options, and a strong commitment to professional development, employees in the Head of Service - Family Matters role will have the opportunity to lead impactful community initiatives while enjoying a fulfilling work-life balance in a vibrant city. Join us in making a difference in the lives of families and communities in Stoke-on-Trent.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Service - Family Matters
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to public health and family services. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for the interview by researching the Family Matters programme. Understand its goals and challenges so you can show how your experience aligns with their mission. We want you to shine!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We’re all about authenticity, so let your personality come through while showcasing your skills and experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Service - Family Matters
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in public health and early family help. We want to see how your skills align with the key responsibilities of the Head of Service role.
Showcase Your Leadership Skills:Since this role involves strategic leadership, don’t forget to include examples of how you've successfully led teams or projects in the past. We love seeing how you’ve made an impact!
Emphasise Collaboration:Partnership working is crucial for this position. Share specific instances where you've collaborated with various stakeholders, like community groups or health services, to achieve common goals.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Stoke-on-Trent
✨Know Your Stuff
Make sure you’re well-versed in the Family Matters programme and its objectives. Brush up on current policies related to public health and early family help initiatives. This will show that you’re not just interested in the role, but that you understand the impact it has on the community.
✨Showcase Your Leadership Skills
As a Head of Service, you’ll need to demonstrate your strategic leadership abilities. Prepare examples from your past experiences where you’ve successfully led teams or projects, particularly in public health or community settings. Highlight how you’ve driven change and improved outcomes.
✨Emphasise Collaboration
Partnership working is key in this role. Be ready to discuss how you’ve fostered collaboration with various stakeholders, including voluntary organisations and health services. Share specific instances where your teamwork made a difference in achieving goals.
✨Commitment to Diversity
Stoke-on-Trent City Council values diversity and inclusion. Be prepared to talk about your commitment to these principles and how you’ve promoted equality in your previous roles. This could be through initiatives you’ve led or personal experiences that shaped your understanding.
