At a Glance
- Tasks: Secure clients' finances and assets while ensuring compliance with relevant standards.
- Company: Join Stoke-on-Trent City Council, a proud and inclusive employer.
- Benefits: Enjoy competitive salary, hybrid working, and excellent pension scheme.
- Other info: Diverse workplace committed to equality and professional development opportunities.
- Why this job: Make a real difference in the lives of vulnerable clients and their families.
- Qualifications: Experience in finance or welfare benefits and knowledge of relevant legislation.
The predicted salary is between 30000 - 40000 £ per year.
Section: Revenues & Benefits & Financial Assessments
Hours: 37 hours per week
This advert is open to internal applicants only.
About us:
We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on-Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that’s where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision. Stoke-on-Trent City Council’s diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.
The Deputyship & Appointeeship team works with clients who require financial protection for their property and financial affairs. You will ensure that clients’ assets and finances are secured in line with the Office of the Public Guardian’s Deputy Standards, the Department for Work and Pensions requirements, and internal procedures, and will closely with a variety of internal and external stakeholders to do so. The successful candidate will need to demonstrate a detailed understanding of the duties carried out by the team, relevant experience, and emotional resilience when dealing with challenging and vulnerable clients.
Key Responsibilities
- To secure all clients' assets and finances by complying with the Public Authority Deputyship Standards and Council procedures
- To carry out a yearly visit to review clients' finances, ensuring any changes are reported promptly and where necessary review savings and investment portfolios seeking independent advice
- Ensure clients have a reasonable budget plan in place which allows them to meet their weekly and future needs
- Complete annual reports for submission to the Office of the Public Guardian
- Liaise with Social Care to ensure any level of care (including and supplementary therapies or treatments) is relevant to the client, good value for money and appropriate to the level of funds available
About You
- A detailed understanding of the range of duties carried out by the Deputyship/Appointeeship Team
- Thorough Knowledge of the legislation relevant to the post including the Care Act, Mental Capacity Act and Code of Conduct
- Knowledge of safeguarding issues, together with referrals to the relevant authority
- Relevant experience in a financial, administrative or welfare benefits function
- Ability to manage own workload, use initiative and deliver to challenging deadlines
What we offer
- A competitive salary based on your skills, experience and talent
- Hybrid and flexible working options
- An excellent local authority benefits pension scheme
- Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
Pre-Employment Checks
- Right to Work in the UK
- Proof of address
- Satisfactory references
- Occupational Health Clearance
- Evidence of professional qualifications or registrations
- DBS check at the appropriate level (if applicable for the role)
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.
Deputyship & Appointeeship Officer employer: Stoke-on-Trent
Edge Hill Junior Academy is an exceptional employer, dedicated to fostering a nurturing and supportive environment for both staff and students. With a strong emphasis on professional development and community engagement, teachers are encouraged to grow their skills while making a meaningful impact in the lives of children. Located in Stoke-on-Trent, the academy offers a vibrant atmosphere where educators can thrive and contribute to a positive learning experience.
StudySmarter Expert Advice🤫
We think this is how you could land Deputyship & Appointeeship Officer
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Stoke-on-Trent, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Stoke-on-Trent and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Deputyship & Appointeeship Officer
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Stoke-on-Trent and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Stoke-on-Trent
✨Get to Know Public Sector Values
Before your interview with Stoke-on-Trent, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Stoke-on-Trent.