Directorate : Housing, Regeneration and Operations
Section : Housing Regulation and Strategic Services
Location : Civic Centre
Grade : Level 8 (Subject to Review)
Hours : 37 hours per week
This advert is open to both internal and externalapplicants.
Aboutus:
Weare a city of strengths, with a proud heritage and bright future. Working forStoke-on Trent City Council is more than just a job, it's about making,protecting and improving the services for the local population, reducinginequalities and improving independence for the people who live and work in thecity. And that's where you come in. We are always looking for people of thehighest calibre with skills, knowledge and experience to help us deliver ourcompelling vision.
Stoke-on-TrentCity Council's diverse and talented workforce is its greatest asset and mostvaluable resource. The skills, knowledge and experience of our c.4,600employees are essential to delivering our ambitions and vision for ourorganisation and Stoke-on-Trent. We want to be an employer that people areproud to work for, and where our staff are supported, developed and rewarded inan inclusive way that helps them to excel and to deliver the high-qualityservices that our residents need.
Stoke-on-TrentCity Council is seeking an experienced professional in the role of DataIntegrity Officer to ensure its landlord responsibilities within the HousingRegulatory Framework are fulfilled as regards to the Transparency, Influenceand Accountability standard.
Thisnew post will ensure robust data quality management across the Housing RevenueAccount (HRA) Service, aligned to Housing Ombudsman and regulatory standards,to direct strategic projects, systems, housing policy and strategy so that thecustomer experience is tailored to individual need.
Therole will ensure the consistent and accurate recording of housing data,including its maintenance and accessibility, so as to inform housing servicesthat are fit for purpose for the whole tenant population, including any bespokeneeds in respect of EDI requirements.
Thisarea of work forms a critical part of Stoke-on-Trent City Council's housingimprovement journey, providing assurance that the HRA is delivering qualityservices, in line best practice and statutory requirements.
Thisrole will be responsible for providing strategic oversight of data quality andintelligence across the HRA, both in respect of its assets and people, dealingwith data integrity and reconciliation issues between key housing systems andother data retention methods, providing assurance of the control of data acrossall housing systems, controlling input sources and undertaking consistencyanalysis, ensuring that customer experience is tailored to individual tenantand property needs for its c17,000 retained stock.
Thisis an exciting time to be embedding a brand-new role into a well- establishedhousing compliance team within Stoke-on-Trent City Council.
Proposed interview date 24 th September 2026
KeyResponsibilities:
Lead and deliver strategic projects that improve thequality of housing, data and insight, helping to shape investment decisions andenhance services for tenants and leaseholders
Oversee the quality, accuracy and integrity of housing dataacross systems, identifying and resolving data issues where needed
Ensure data is consistent, well-managed, and fit forpurpose through regular monitoring,analysis, and data cleansing activities
Produce and maintain accurate, accessible, and meaningfulperformance reports that support service improvement and informeddecision-making
Provide leadership and direction for the delivery of theData Quality Improvement Plan
Ensure strong governance and oversight of data-relatedprojects, working with boards, steering groups, and formal decision-makingprocesses to achieve successful outcomes
AboutYou:
You will have a strong understanding of the housing sector,including current legislation, policy, funding, and local and nationalpriorities
You'll be confident working with housing data, performanceinformation, and管理systems, using insights to support serviceimprovement and informed decision-making
We're looking for someone with excellent research,analytical, and reporting skills who can turn complex information into clearrecommendations
You'll be a strong communicator with the ability to buildpositive relationships across a wide range of stakeholders, solve problemseffectively, and develop practical solutions
As a collaborative team player, you'll work inclusivelywith colleagues and partners, building strong partnerships and deliveringresults through effective teamwork and influence
Whatwe offer:
Acompetitive salary based on your skills, experience and talent
Hybridand flexible working options
Anexcellent local authority benefits pension scheme
Professionaldevelopment through learning opportunities, regular training sessions andapprenticeship and management schemes
Further information on our Rewards and Benefits can befound here
Pre-EmploymentChecks:
- Right toWork in the UK
- Proof ofaddress
- Satisfactoryreferences
- OccupationalHealth Clearance
- Evidence ofprofessional qualifications or registrations
- DBS check atthe appropriate level (if applicable for the role)
The Council will not acceptany speculative CVs from employment agencies.
No agency terms andconditions accompanying any such CVs will be accepted by the Council.
Anyunsolicited information sent by an employment agency will be treated as theproperty of the Council.
Please notethat if an employee who iscurrently at risk of redundancy within theorganisation applies for this vacancy their application will receivepriority. If this happens you will be advised accordingly.
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council,we believe our strength comes from the diversity of our community, and we wantour workforce to reflect that. We welcome applications from individuals of allbackgrounds and experiences. We understand that some people, especially thosefrom underrepresented or marginalised backgrounds, may hesitate to apply ifthey don’t meet all the listed requirements. If this role interests you and youthink you could be a good fit, we encourage you to apply. We areproud of what makes each of us unique and are committed to creating a workplacewhere everyone feels included, can be themselves, and can succeed together.
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