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- Tasks: Assist with financial assessments and administrative duties in a supportive team environment.
- Company: Stoke-on-Trent City Council, committed to diversity and community welfare.
- Benefits: Part-time hours, on-the-job training, and a supportive work culture.
- Why this job: Make a difference in the community while gaining valuable experience.
- Qualifications: Strong ICT skills and experience in finance or administration preferred.
- Other info: Open to all backgrounds; we value diversity and inclusion.
The predicted salary is between 13202 - 14299 £ per year.
Job Details
- Directorate: Resources
- Section: Revenues, Benefits and Financial Assessments
- Location: Swann House
- Grade: Level 5
- Actual Salary: £13,202 – £14,299
- Hours: 18.5 – Part Time
This advert is open to both Internal and External applicants.
You will work flexibly across a range of administrative and financial duties as a member of the Financial Assessments Team.
On the job training will be provided.
The ideal candidate will have excellent ICT skills, emotional resilience when dealing with clients, and relevant experience in a financial, administrative, or welfare benefits function.
Contact Information
Tim Wheeldon; (01782) 235972, tim.wheeldon@stoke.gov.uk
Vicki Walkaden; (01782) 235976, vicki.walkaden@stoke.gov.uk
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all our employees and volunteers to share this commitment. This position is exempt under the Rehabilitation of Offenders Act 1974 and the successful applicant will be subject to a criminal record check from the Disclosure and Barring Service (DBS).
Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.
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Support Assistant - Financial Assessments Team employer: Stoke on Trent City Council
Contact Detail:
Stoke on Trent City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Assistant - Financial Assessments Team
✨Tip Number 1
Network like a pro! Reach out to people in the financial assessments field or related areas. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by practising common questions. Think about how your skills, especially in ICT and client interaction, can shine through. We want you to feel confident and ready to impress!
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with potential employers, let them know why you’re excited about working in financial assessments. Your enthusiasm can set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Support Assistant - Financial Assessments Team
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Support Assistant. We want to see how you can bring your unique flair to our Financial Assessments Team!
Show Off Your ICT Skills: Since excellent ICT skills are a must, don’t shy away from showcasing your tech-savviness. Whether it’s software you’ve mastered or systems you’ve used, let us know how you can contribute to our team.
Demonstrate Emotional Resilience: Working with clients can be challenging, so share examples of how you've handled tough situations in the past. We’re looking for someone who can stay calm and collected, even when the going gets tough!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with us at Stoke-on-Trent City Council!
How to prepare for a job interview at Stoke on Trent City Council
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Assistant in the Financial Assessments Team. Brush up on relevant financial and administrative processes, as well as welfare benefits. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your ICT Skills
Since excellent ICT skills are a must for this role, be prepared to discuss your experience with various software and tools. If you have specific examples of how you've used technology to improve efficiency or solve problems, share those during the interview. It’ll demonstrate your capability and readiness for the job.
✨Demonstrate Emotional Resilience
Working with clients can be challenging, so it's important to convey your emotional resilience. Think of examples where you've successfully managed difficult situations or provided support to clients in need. This will highlight your ability to handle the pressures of the role while maintaining professionalism.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the workplace culture aligns with your values.
