Re-engagement Key Worker in Stoke-on-Trent

Hours: 37 hours per week, working term time plus. You will work 38 weeks when the schools are open plus an additional 21 days during the school closure periods.

This advert is open to both Internal and External applicants.

When a child cannot attend school due to exclusion, illness, or other exceptional circumstances, they risk falling through the cracks. That\’s where you come in.

Role Overview

As a section 19 Key Worker within the Education Re-Engagement Team (ERT) – Access & Support Service for Vulnerable Learners, you\’ll be the steady hand guiding some of our most vulnerable children and young people back to the education and opportunities they deserve. Working directly with schools, families, health professionals and alternative providers, you will ensure every child receives a high-quality, tailored education – no matter their circumstances.

Responsibilities

• Support statutory entitlement and restore hope, ignite potential, and open doors to brighter futures.
• Build trusted relationships with young people and families.
• Co-produce personalised education placement plans.
• Co-ordinate wraparound support across education, health, and social care.
• Drive positive transitions back into mainstream settings.

Qualifications

• Empathy, resilience, and a deep belief in second chances and the equity of opportunity for all children.
• Experience working with schools and vulnerable children.
• Knowledge of education law and inclusive practice.
• A collaborative, can-do spirit and a desire to make a real change.

Stoke-on-Trent City Council is a unitary authority employing approximately 4,600 staff who deliver 700 services to more than 260,000 residents. Our city comprises of six towns: Burslem, Fenton, Hanley, Longton, Stoke and Tunstall.

Our city is a city with strong sense of civic pride, voted the kindest city in the UK, and a place where you’ll receive a hugely warm welcome. We have a rich and diverse culture, steeped in our prestigious industrial heritage as the celebrated \”world capital of ceramics\”. We firmly believe that Stoke-on-Trent\’s best years are ahead of it, and we are determined to raise aspirations and match them with high-quality education and health provision, as well as improved opportunities to secure fulfilling and well-paid work.

When you work for Stoke-on-Trent City Council you’ll be helping to improve the lives and wellbeing of our residents. We\’ll provide you with support, learning opportunities and flexible working options and some amazing benefits including: a competitive salary, generous holidays, an excellent defined local authority benefit pension scheme, annual leave purchase scheme, cycle to work schemes just to name a few. We also have access to lifestyle benefits which offer a wide range of discounts such as family days out, travel, retail and many more.

Our Commitment to You

Vibrancy and diversity are two of Stoke-on-Trent\’s greatest assets. A city founded on creative endeavour should value and celebrate the multitude of voices, ideas and identities that shape its culture. We are committed to creating a culture which is truly inclusive, where all staff feel valued, listened to, supported and able to do their work to the best of their abilities at all times. And we must ensure that our decisions and policies nurture and empower communities across our city and do not inadvertently disadvantage groups and individuals that we want to help to thrive.

Equality and Diversity

Our approach to Equality and Diversity is an invitation to all our communities to work with and for us so we can continue to improve how we deliver services residents need.

Employee Networks

Our employee networks are inclusive, open forums for colleagues with similar lived experiences. They allow staff to meet, support and mentor each other, alongside being a voice for under-represented groups to advise and support the organisation when developing policies and services.