At a Glance
- Tasks: Coordinate housing activities, manage data, and support compliance with the Renters Rights Act.
- Company: Join Stoke-on-Trent City Council, dedicated to improving local services and community welfare.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional development.
- Other info: Be part of a diverse team committed to service excellence and community improvement.
- Why this job: Make a real difference in the community while developing your skills in a dynamic role.
- Qualifications: Experience in housing or regulatory environments, strong analytical and organisational skills.
The predicted salary is between 26158 - 31970 £ per year.
Directorate: Housing, Regeneration and Operations
Section: Private Sector Housing
Location: Civic Centre
Hours: 37 hours per week
This advert is open to internal and external applicants.
About us: We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on-Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision. Stoke-on-Trent City Council’s diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.
The Role: An exciting opportunity has arisen to join our growing and improving Private Sector Housing Team as a Private Sector Housing Coordinator. This role will play a key part in supporting the implementation of the Renters Rights Act, coordinating compliance activity, supporting frontline officers and ensuring the effective delivery of the Council’s new statutory responsibilities. The successful candidate will be responsible for managing and analysing service data, coordinating mandatory government returns, supporting regulatory activity and acting as a central point of contact for a range of housing functions.
Key Responsibilities:
- Coordinate the Council's activities arising from the Renters' Rights Act, supporting the delivery of new statutory duties and regulatory functions.
- Collate, analyse and report service performance data, including the completion and submission of mandatory Government returns.
- Support Housing Standards Officers and managers with compliance, enforcement and case management activities across the private rented sector.
- Maintain accurate records and databases, ensuring information is up to date and available to support operational and strategic decision-making.
- Act as a key point of contact for landlords, tenants, partner agencies and internal services, providing advice and coordinating responses where required.
- Identify trends, emerging issues and areas of non-compliance within the private rented sector, producing reports and recommendations to support service improvement.
About You:
- Experience of coordinating workloads, projects or administrative functions within a housing, regulatory, local government or similar environment.
- Strong analytical skills with the ability to collate, interpret and report on complex data and performance information.
- Excellent organisational skills with the ability to manage competing priorities and meet deadlines.
- Confident communicator with the ability to build effective working relationships with colleagues, partners, landlords and tenants.
- Proficient in the use of IT systems, databases and Microsoft Office applications, particularly Excel for data analysis and reporting.
- A proactive and solution-focused approach, with the ability to identify improvements and support the effective delivery of statutory housing functions.
Private Sector Housing Coordinator in Stoke-on-Trent employer: Stoke-on-Trent City Council
Stoke-on-Trent City Council is an exceptional employer, offering a supportive work culture that prioritises collaboration and inclusivity for both staff and students. As a Teacher of the Deaf, you will have access to ongoing professional development opportunities, including mandatory training to enhance your skills while making a meaningful impact in the lives of deaf children across diverse educational settings. Located in a vibrant community, this role not only allows you to contribute to high aspirations for learners but also fosters a sense of belonging and purpose within a dedicated team.
Contact Details:
Stoke-on-Trent City Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Private Sector Housing Coordinator in Stoke-on-Trent
✨Dive into Local Government Events
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We think you need these skills to ace Private Sector Housing Coordinator in Stoke-on-Trent
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Stoke-on-Trent City Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Stoke-on-Trent City Council
✨Get to Know Public Sector Values
Before your interview with Stoke-on-Trent City Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Stoke-on-Trent City Council.