At a Glance
- Tasks: Manage market health and safety, compliance, and budget while leading a dynamic team.
- Company: Join a vibrant local authority committed to diversity and community engagement.
- Benefits: Enjoy competitive salary, hybrid working, and fantastic lifestyle perks.
- Other info: Embrace a culture of inclusivity and professional growth opportunities.
- Why this job: Make a real impact in your community while developing your career.
- Qualifications: Knowledge of food safety, health and safety, and experience in team leadership.
The predicted salary is between 30000 - 40000 £ per year.
The Markets Team is a small team of 15, who work closely to deliver the Market Offer at 4 indoor locations and 3 outdoor locations across the city.
Responsibilities
- Manage the Health and Safety of the market halls in line with legislation
- Manage the legal compliance around the Charter and licensing requirements of traders
- Assist with budget management across the markets estate
- Manage the occupancy rates in line with SOTCC targets
- Ensure delivery of market standards
Qualifications & Experience
- Knowledge of Food Safety Legislation
- Knowledge of Health and Safety with evidence at management level
- Experience completing Risk Assessments
- Experience managing performance against budgets
- Experience leading a team
- A retail background would be advantageous
Benefits
- A competitive salary based on your skills, experience and talent
- Hybrid and flexible working options
- An excellent local authority benefits pension scheme
- Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
- Access to lifestyle benefits (family days out, travel, retail discounts and more)
Equality, Diversity and Inclusion
Vibrancy and diversity are two of Stoke‑on‑Trent's greatest assets. A city founded on creative endeavour should value and celebrate the multitude of voices, ideas and identities that shape its culture. We are committed to creating an inclusive culture where all staff feel valued, listened to, supported and able to do their work to the best of their abilities at all times. Our approach to equality and diversity is an invitation to all our communities to work with and for us so we can continue to improve how we deliver services residents need.
Market Officer in Stoke-on-Trent employer: Stoke-on-Trent City Council
As a Market Officer with our dedicated Markets Team, you will thrive in a vibrant and inclusive work culture that values diversity and creativity. Enjoy competitive benefits including hybrid working options, professional development opportunities, and access to lifestyle perks, all while contributing to the dynamic atmosphere of Stoke-on-Trent's market scene.
Contact Details:
Stoke-on-Trent City Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Market Officer in Stoke-on-Trent
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Stoke-on-Trent City Council, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Stoke-on-Trent City Council!
We think you need these skills to ace Market Officer in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Stoke-on-Trent City Council, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Stoke-on-Trent City Council and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Stoke-on-Trent City Council that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Stoke-on-Trent City Council
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
