At a Glance
- Tasks: Manage housing services, support tenants, and tackle anti-social behaviour in your community.
- Company: Join a forward-thinking council dedicated to improving local housing.
- Benefits: Enjoy a competitive salary, flexible working, and great local authority perks.
- Other info: Access professional development and a supportive work environment with excellent growth opportunities.
- Why this job: Make a real difference in people's lives while developing your career in social housing.
- Qualifications: Level 2 in Maths and English, plus relevant experience in housing management.
The predicted salary is between 30000 - 40000 £ per year.
Provide efficient, effective and responsive housing management services within a designated work area, ensuring that services are provided in accordance with agreed policies and priorities of the council.
Responsibilities
- Tenancy management
- Management of anti‑social behaviour
- Estate management
- Identification of tenancy support, advice and referral to appropriate agencies
- Tenant consultation and participation
- Recovery of rent arrears and maximisation of rental and other income for all council services
Qualifications
- Hold a Level 2 qualification in Maths and English
- Hold a relevant Level 3 qualification or have equivalent knowledge, skills and experience of working in social housing
- Possess detailed knowledge and understanding of Housing Management
- Experience of visiting, interviewing and advising customers
- Ability to deal with stressful and emotional situations
- Self‑motivated and able to work on own initiative
Benefits
- A competitive salary based on your skills, experience and talent
- Hybrid and flexible working options
- Excellent local authority benefits pension scheme
- Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
- Generous holiday allowance and annual leave purchase scheme
- Cycle to work scheme and other lifestyle benefits including discounts on family days out, travel and retail
Housing & Tenancy Manager (Hybrid) in Stoke-on-Trent employer: Stoke-on-Trent City Council
As a Housing & Tenancy Manager with our council, you will be part of a supportive and dynamic work culture that prioritises employee well-being and professional growth. We offer hybrid working options, a competitive salary, and a comprehensive benefits package, including generous holiday allowances and opportunities for continuous learning and development. Join us in making a meaningful impact in the community while enjoying a fulfilling career in social housing.
Contact Details:
Stoke-on-Trent City Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing & Tenancy Manager (Hybrid) in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the council's policies and priorities. Show that you understand their approach to housing management and how you can contribute. Tailor your answers to reflect their values and needs.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to tenancy management and dealing with challenging situations. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing & Tenancy Manager (Hybrid) in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing & Tenancy Manager role. Highlight your relevant experience in social housing and any specific achievements that align with the responsibilities mentioned in the job description.
Showcase Your Skills:Don’t forget to emphasise your qualifications, especially your Level 2 in Maths and English, and any Level 3 qualifications you hold. We want to see how your skills can contribute to effective housing management and tenant support.
Be Personable:Since this role involves dealing with tenants and potentially stressful situations, let your personality shine through. Share examples of how you've successfully managed tenant relationships or resolved conflicts in the past.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Stoke-on-Trent City Council
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management and the specific responsibilities outlined in the job description. Familiarise yourself with policies and priorities of the council, as this will show that you're serious about the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in social housing, especially any relevant qualifications or skills. Think of specific examples where you've successfully managed tenancy issues or dealt with anti-social behaviour, as these will demonstrate your capability.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This will not only help you provide better answers but also show that you value the interviewer's input. Don't hesitate to ask for clarification if you need it!
✨Stay Calm Under Pressure
Given the nature of the role, you might face questions about handling stressful situations. Prepare some scenarios where you've effectively managed emotional or challenging circumstances, and remember to convey your self-motivation and initiative.
