At a Glance
- Tasks: Lead performance and compliance initiatives to improve local services and community impact.
- Company: Stoke-on-Trent City Council, dedicated to enhancing community welfare and reducing inequalities.
- Benefits: Competitive salary, hybrid working, excellent pension scheme, and professional development opportunities.
- Other info: Join a diverse team committed to inclusion and personal growth.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Senior management experience and a passion for community-focused service delivery.
The predicted salary is between 30000 - 40000 £ per year.
This advert is open to both internal and external applicants.
About us
We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on-Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that’s where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision. Stoke-on-Trent City Council’s diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We are an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.
Further information on the Council and our directorates
The Role
The Council are recruiting to 3 Head of Performance, Programmes and Compliance roles across 3 of the directorates:
- Housing, Regeneration and Operations
- Resources
- Adult Social Care & All Age Commissioning
To provide direct support to the Corporate Director in co-ordinating the work of the Directorate to ensure that agreed priorities are met. To oversee development of relevant strategies and plans on behalf of the Directorate, including multi-agency work. To ensure that the Directorate has access to the right performance information on a reliable and timely basis. To oversee improvement and transformation programmes and projects, as requested by the Corporate Director. To act as a member of the Directorate senior management team.
Key Responsibilities
- Support the development and delivery of operational and team plans, ensuring alignment with the Council’s strategic priorities and vision
- Conduct research, benchmarking and analysis to identify best practice, improve service delivery and drive organisational efficiency
- Coordinate and monitor corporate and directorate compliance, performance management and governance activities
- Support the development and implementation of innovative initiatives including the use of AI and technology and provide input into business case development
- Maintain oversight of strategic policies and frameworks, ensuring alignment across directorate priorities and objectives
- Lead and support improvement, transformation and change programmes on behalf of senior leadership
About You
- An appropriate professional qualification within the remit of the professions covered with evidence of continuous professional development
- Experience of consistent achievements as a senior manager in business and customer service
- Experience of leading a significant programme of change which had major impact on staff and processes
- Experience delivering best value through innovative, integrated, client and community focused service provision whilst promoting equal opportunities
- Experience in developing effective working relationships with diverse stakeholders and operating and negotiating with outside agencies
What we offer
- A competitive salary based on your skills, experience and talent
- Hybrid and flexible working options
- An excellent local authority benefits pension scheme
- Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
Further information on our Rewards and Benefits can be found here.
Pre-Employment Checks
- Right to Work in the UK
- Proof of address
- Satisfactory references
- Occupational Health Clearance
- Evidence of professional qualifications or registrations
- DBS check at the appropriate level (if applicable for the role)
Any offer of employment will be subject to the successful completion of required pre-employment checks.
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.
Head of Performance, Programs & Compliance — Hybrid in Stoke-on-Trent employer: Stoke-on-Trent City Council
Stoke-on-Trent City Council is an excellent employer, offering a supportive work culture that values diversity and community engagement. With hybrid working options and a commitment to professional development, employees can thrive in their roles while contributing to meaningful housing repairs and projects that enhance the local community. The council prioritises employee well-being and provides a competitive salary, making it an attractive place for those seeking rewarding employment.
Contact Details:
Stoke-on-Trent City Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Performance, Programs & Compliance — Hybrid in Stoke-on-Trent
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We think you need these skills to ace Head of Performance, Programs & Compliance — Hybrid in Stoke-on-Trent
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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How to prepare for a job interview at Stoke-on-Trent City Council
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✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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