CCTV Operators in Stoke-on-Trent

Overview

CCTV Operators working as part of a team that monitors cameras across the City and wider 24/7/365. The CCTV Control Room monitors cameras and alarms which at times can be highly intense and demanding and pressurised. The role is to work with partner agencies and other internal teams to deliver the most effective service to ensure the safety and protection for residents, visitors and other council assets.

Responsibilities

• Monitoring cameras and alarms proactively to assist in the prevention and detection of crime.
• Production of evidence and material to assist in the prosecution of offenders.
• Dealing with members of the public via telephone/intercoms.
• Using radios and other communication devices to liaise with partner agencies to deter and detect criminal behaviour, making the City as safe and secure as possible.
• Managing keys and alarm activations and liaising with security personnel.

Qualifications

• Good and clear communication skills.
• Good observational skills.
• Experience of working within the CCTV industry and with video management systems/platforms.
• Ability to work unsupervised.
• Ability to deal with conflicting demands.

Benefits

• A competitive salary based on your skills, experience and talent.
• An excellent local authority benefits pension scheme.
• Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes.
• Flexible working options and generous holidays.
• Access to lifestyle benefits including discounts on family days out, travel, retail and many more.

Equality and Diversity

We are committed to creating an inclusive culture where all staff feel valued, listened to, supported and able to do their work to the best of their abilities at all times. Our approach to equality and diversity is an invitation to all our communities to work with and for us so we can continue to improve how we deliver our services.

About the Council

Stoke-on-Trent City Council is a unitary authority employing approximately 4,600 staff who deliver 700 services to more than 260,000 residents. Our city comprises six towns: Burslem, Fenton, Hanley, Longton, Stoke and Tunstall. We are committed to improving the lives and wellbeing of our residents and serve them with high quality services.