All Age Transport - Transport Officer in Stoke-on-Trent

Directorate: Adults Social Care and All Age Commissioning

Section: All Age Commissioning

Grade: Level 7

Salary: £31,022 – £33,699

Hours: 37

This advert is open to internal and external applicants.

Stoke-on-Trent City Council is committed to providing high-quality services to our community.

We are committed to creating a fair, green, and more inclusive environment for all our residents.

Join us and contribute to making a positive impact on our community.

The successful candidate will assist in all aspects of commissioning, contract management, including brokering of individual all age transport provision in order to maximise quality of service provision and value for money.

Working as part of a busy and responsive team, you will be responsible for the sourcing of all age transport services for our residents.

Transport Officers will be managed in small teams focusing on SEN, travel training, the fleet, mainstream settings and social care, children and adults.

There is an expectation that the post holder will be knowledgeable and flexible to work across both cohorts with appropriate support and training.

The ideal candidate will be able to demonstrate excellent communication, organisational and people skills (friendly, considerate, patient, empathy etc).

They will have an excellent knowledge of IT systems including using Word, Excel, Outlook, Teams, and also experience of learning and developing new specialist software whilst ensuring high levels of customer service.

We’re seeking someone who is an excellent communicator with the ability to work independently but also collaboratively within a wider team.

You’ll enjoy building effective working relationships with other service areas and colleagues, understanding their needs but also being able to communicate difficult messages when needed.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all our employees and volunteers to share this commitment. This position is exempt under the Rehabilitation of Offenders Act 1974 and the successful applicant will be subject to a criminal record check from the Disclosure and Barring Service (DBS).

Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.

Equality, Diversity and Inclusion

Stoke-on-Trent City Council values the diversity of its community and aims to have a workforce that reflects this – we therefore encourage applications from all sections of our community. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed together.