At a Glance
- Tasks: Manage housing services, support tenants, and tackle anti-social behaviour in your community.
- Company: Join a forward-thinking local authority committed to community welfare.
- Benefits: Enjoy a competitive salary, hybrid work options, and generous holiday allowances.
- Other info: Access professional development opportunities and lifestyle benefits for a balanced life.
- Why this job: Make a real difference in people's lives while developing your career in social housing.
- Qualifications: Level 2 in Maths and English, plus relevant experience in housing management.
The predicted salary is between 30000 - 40000 £ per year.
Provide efficient, effective and responsive housing management services within a designated work area, ensuring that services are provided in accordance with agreed policies and priorities of the council.
Responsibilities
- Tenancy management
- Management of anti‑social behaviour
- Estate management
- Identification of tenancy support, advice and referral to appropriate agencies
- Tenant consultation and participation
- Recovery of rent arrears and maximisation of rental and other income for all council services
Qualifications
- Hold a Level 2 qualification in Maths and English
- Hold a relevant Level 3 qualification or have equivalent knowledge, skills and experience of working in social housing
- Possess detailed knowledge and understanding of Housing Management
- Experience of visiting, interviewing and advising customers
- Ability to deal with stressful and emotional situations
- Self‑motivated and able to work on own initiative
Benefits
- A competitive salary based on your skills, experience and talent
- Hybrid and flexible working options
- Excellent local authority benefits pension scheme
- Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
- Generous holiday allowance and annual leave purchase scheme
- Cycle to work scheme and other lifestyle benefits including discounts on family days out, travel and retail
Housing & Tenancy Manager (Hybrid) employer: Stoke-on-Trent City Council
As a Housing & Tenancy Manager with us, you will join a supportive and dynamic team dedicated to providing exceptional housing management services. Our hybrid working model promotes a healthy work-life balance, while our commitment to professional development ensures that you have ample opportunities to grow your skills and advance your career. With competitive benefits, including a generous pension scheme and lifestyle perks, we strive to create an inclusive and rewarding environment for all employees.
Contact Details:
Stoke-on-Trent City Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing & Tenancy Manager (Hybrid)
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Stoke-on-Trent City Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Stoke-on-Trent City Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Housing & Tenancy Manager (Hybrid)
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Stoke-on-Trent City Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Stoke-on-Trent City Council
✨Get to Know Public Sector Values
Before your interview with Stoke-on-Trent City Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Stoke-on-Trent City Council.
