At a Glance
- Tasks: Monitor CCTV cameras to enhance safety and prevent crime across the city.
- Company: Join Stoke-on-Trent City Council, dedicated to community safety and well-being.
- Benefits: Enjoy a competitive salary, flexible working, and fantastic local discounts.
- Other info: Be part of an inclusive team with excellent career growth opportunities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication and observational skills; experience in CCTV preferred.
The predicted salary is between 30000 - 40000 £ per year.
CCTV Operators working as part of a team that monitors cameras across the City and wider 24/7/365. The CCTV Control Room monitors cameras and alarms which at times can be highly intense and demanding and pressurised. The role is to work with partner agencies and other internal teams to deliver the most effective service to ensure the safety and protection for residents, visitors and other council assets.
Responsibilities
- Monitoring cameras and alarms proactively to assist in the prevention and detection of crime.
- Production of evidence and material to assist in the prosecution of offenders.
- Dealing with members of the public via telephone/intercoms.
- Using radios and other communication devices to liaise with partner agencies to deter and detect criminal behaviour, making the City as safe and secure as possible.
- Managing keys and alarm activations and liaising with security personnel.
Qualifications
- Good and clear communication skills.
- Good observational skills.
- Experience of working within the CCTV industry and with video management systems/platforms.
- Ability to work unsupervised.
- Ability to deal with conflicting demands.
Benefits
- A competitive salary based on your skills, experience and talent.
- An excellent local authority benefits pension scheme.
- Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes.
- Flexible working options and generous holidays.
- Access to lifestyle benefits including discounts on family days out, travel, retail and many more.
Equality and Diversity
We are committed to creating an inclusive culture where all staff feel valued, listened to, supported and able to do their work to the best of their abilities at all times. Our approach to equality and diversity is an invitation to all our communities to work with and for us so we can continue to improve how we deliver our services.
About the Council
Stoke-on-Trent City Council is a unitary authority employing approximately 4,600 staff who deliver 700 services to more than 260,000 residents. Our city comprises six towns: Burslem, Fenton, Hanley, Longton, Stoke and Tunstall. We are committed to improving the lives and wellbeing of our residents and serve them with high quality services.
CCTV Operators employer: Stoke-on-Trent City Council
Stoke-on-Trent City Council is an exceptional employer, offering CCTV Operators a dynamic and supportive work environment dedicated to the safety of our community. With a strong focus on professional development, flexible working options, and a commitment to equality and diversity, employees are empowered to thrive in their roles while enjoying generous benefits and a collaborative culture. Join us in making a meaningful impact in the lives of over 260,000 residents while advancing your career in a rewarding public service setting.
Contact Details:
Stoke-on-Trent City Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Operators
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like CCTV Operators. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Stoke-on-Trent City Council. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time CCTV Operators candidates.
✨Directly Apply to Stoke-on-Trent City Council
Don’t forget to apply for the CCTV Operators role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Stoke-on-Trent City Council.
We think you need these skills to ace CCTV Operators
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Stoke-on-Trent City Council. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Stoke-on-Trent City Council.
How to prepare for a job interview at Stoke-on-Trent City Council
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Stoke-on-Trent City Council.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Stoke-on-Trent City Council.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Stoke-on-Trent City Council.
