Business Support Officer

Business Support Officer

Full-Time 40582 - 49600 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead community-driven programmes to tackle health inequalities and promote active lifestyles.
  • Company: Join Stoke-on-Trent City Council, a vibrant and inclusive workplace.
  • Benefits: Enjoy competitive salary, flexible working, generous holidays, and excellent pension scheme.
  • Other info: Be part of a diverse team committed to improving lives and wellbeing.
  • Why this job: Make a real difference in your community while developing your skills and career.
  • Qualifications: Strong leadership, programme management, and partnership-building skills required.

The predicted salary is between 40582 - 49600 £ per year.

Lead change. Empower communities. Shape a more active Stoke-on-Trent. Are you passionate about tackling health inequalities and creating healthier, more active communities? Stoke-on-Trent City Council is looking for an inspiring Place Programme Lead to drive Sport England's Place Expansion Programme across Bentilee, Meir, Abbey Hulton and Burslem. This is an exciting opportunity to lead a major, community-led programme that puts residents at the heart of change, builds strong local partnerships and helps create lasting improvements to health and wellbeing.

What you'll do:

  • Lead programme delivery, governance, performance monitoring and reporting
  • Build effective partnerships with community organisations, Sport England and Council services
  • Empower residents to shape local priorities and influence investment
  • Connect physical activity with public health, transport, planning and regeneration
  • Provide strategic leadership and oversee delivery of the Sport England Place Expansion Programme across Bentilee, Meir, Abbey Hulton and Burslem
  • Lead programme planning, governance, risk management and performance monitoring to ensure delivery against agreed outcomes and funding requirements
  • Develop and maintain effective partnerships with Sport England, Local Trusted Organisations, Council services and community stakeholders
  • Ensure residents are actively involved in shaping local priorities and co-designing sustainable, community-led approaches to increasing physical activity and wellbeing
  • Coordinate programme resources, budgets and reporting, ensuring compliance with funding conditions and the Council's responsibilities as accountable body
  • Align programme delivery with wider Council priorities, including Public Health, active travel, planning, regeneration and tackling health inequalities

A confident strategic leader with strong programme management, partnership-building and communication skills, who can turn ambition into action and deliver meaningful outcomes. Proven experience in programme management, including planning, delivery, monitoring, risk management and reporting against agreed outcomes. Experience of developing and managing effective partnerships across public, private, voluntary and community sector organisations. Strong strategic leadership skills with the ability to influence stakeholders, build consensus and drive collaborative approaches to complex challenges. Experience of managing budgets, funding agreements, governance arrangements and compliance with financial and performance reporting requirements. Knowledge of community development, public health, physical activity, health inequalities or place-based working, with an understanding of the wider determinants of health. Excellent communication, analytical and problem-solving skills, with the ability to translate strategic priorities into practical actions and measurable outcomes.

We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on-Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that's where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.

Stoke-on-Trent City Council's diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.

Stoke-on-Trent City Council is a unitary authority employing approximately 4,600 staff who deliver 700 services to more than 260,000 residents. Our city comprises of six towns: Burslem, Fenton, Hanley, Longton, Stoke and Tunstall. We have undergone significant changes over the last few years. New ways of working have already transformed many service areas and we are determined to continue to develop more innovative approaches to ensure that we can maximise the benefits of transformation.

Our city is rapidly outstripping a number of parts of the country with our economic growth and recovery. Stoke-on-Trent is a city with a strong sense of civic pride - we've been voted the kindest city in the UK - and a place where you'll receive a hugely warm welcome. We have a rich and diverse culture, steeped in our prestigious industrial heritage as the celebrated 'world capital of ceramics'. But we don't just want to celebrate our proud past - we firmly believe that Stoke-on-Trent's best years are ahead of it. We are determined to raise aspirations and match them with high-quality education and health provision, as well as improved opportunities to secure fulfilling and well-paid work. Through uniting social and economic opportunities, we are maximising the full power of the city council as a secure and steadfast institution within the city.

Benefits:

  • A competitive salary based on your skills, experience and talent
  • Hybrid and flexible working options
  • An excellent local authority benefits pension scheme
  • Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
  • Generous holidays, an excellent defined local authority benefit pension scheme, annual leave purchase scheme, cycle to work schemes
  • Access to lifestyle benefits which offer a wide range of discounts such as family days out, travel, retail and many more

Our commitment to you:

Vibrancy and diversity are two of Stoke-on-Trent's greatest assets. A city founded on creative endeavour should value and celebrate the multitude of voices, ideas and identities that shape its culture. We are committed to creating a culture which is truly inclusive, where all staff feel valued, listened to, supported and able to do their work to the best of their abilities at all times. Our approach to Equality and Diversity is an invitation to all our communities to work with and for us so we can continue to improve how we deliver services residents need. Our employee networks are inclusive, open forums for colleagues with similar lived experiences. They allow staff to meet, support and mentor each other, alongside being a voice for under-represented groups to advise and support the organisation when developing policies and services.

Business Support Officer employer: Stoke-on-Trent City Council

Stoke-on-Trent City Council is an exceptional employer, offering a supportive work culture that prioritises collaboration and inclusivity for both staff and students. As a Teacher of the Deaf, you will have access to ongoing professional development opportunities, including mandatory training to enhance your skills while making a meaningful impact in the lives of deaf children across diverse educational settings. Located in a vibrant community, this role not only allows you to contribute to high aspirations for learners but also fosters a sense of belonging and purpose within a dedicated team.

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Contact Details:

Stoke-on-Trent City Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Support Officer

✨Dive into Local Government Events

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We think you need these skills to ace Business Support Officer

Programme Management
Partnership Building
Communication Skills
Strategic Leadership
Budget Management
Risk Management
Performance Monitoring

Some tips for your application 🫡

Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.

Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.

Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Stoke-on-Trent City Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.

How to prepare for a job interview at Stoke-on-Trent City Council

✨Get to Know Public Sector Values

Before your interview with Stoke-on-Trent City Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.

✨Brush Up on Regulatory Knowledge

Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.

✨Highlight Teamwork and Collaboration

The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!

✨Prepare Real-Life Examples

Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Stoke-on-Trent City Council.