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For Companies At a Glance
- Tasks: Lead the reception team and ensure exceptional guest experiences.
- Company: DoubleTree by Hilton Stoke-on-Trent, a leader in hospitality.
- Benefits: Competitive salary, benefits package, and career development opportunities.
- Why this job: Join a passionate team and make a difference in guests' stays.
- Qualifications: Experience in hospitality and strong leadership skills.
- Other info: Dynamic work environment with a focus on community and connection.
The predicted salary is between 30000 - 40000 £ per year.
Location: DoubleTree by Hilton Stoke-on-Trent
Salary: Competitive + Benefits
Job Type: Full-Time, Permanent
Who We Are
At DoubleTree by Hilton Stoke-on-Trent, we are proud to be the Heart of Hospitality in Stoke-on-Trent. Everything we do is rooted in care, connection, and delivering exceptional experiences for our guests, our team, and our community.
Our culture is driven by our DUCKIE values:
- Delivering exceptional service
- Understanding our guests' needs
- Creating memorable experiences
- Keeping our promises
- Inspiring our team
Reception Manager in Stoke-on-Trent employer: Stoke Doubletree Hotel
Contact Detail:
Stoke Doubletree Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at DoubleTree by Hilton. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the company culture and DUCKIE values. We want to see how you connect with our mission of delivering exceptional experiences, so be ready to share your own stories!
✨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've managed teams or improved guest experiences in the past. We love hearing about real-life situations that highlight your abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at DoubleTree by Hilton.
We think you need these skills to ace Reception Manager in Stoke-on-Trent
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and authenticity can make a big difference.
Tailor Your Application: Make sure to customise your application for the Reception Manager role. Highlight your relevant experience and skills that align with our DUCKIE values. This shows us you’re genuinely interested in joining our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the role. Avoid fluff and focus on what matters!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Stoke Doubletree Hotel
✨Know the DUCKIE Values
Before your interview, make sure you understand the DUCKIE values that drive the culture at DoubleTree by Hilton. Think of examples from your past experiences that demonstrate how you embody these values, especially in a hospitality setting.
✨Showcase Your Customer Service Skills
As a Reception Manager, you'll be the first point of contact for guests. Prepare to discuss specific situations where you've gone above and beyond to ensure customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Research the Hotel and Its Community
Familiarise yourself with DoubleTree by Hilton Stoke-on-Trent and its role in the local community. Mention any recent events or initiatives the hotel has been involved in during your interview to show your genuine interest and commitment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the hotel is the right fit for you.