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- Tasks: Drive sales and build relationships in a vibrant sports environment.
- Company: Join Stoke City Football Club at the iconic bet365 Stadium.
- Benefits: Full-time role with training, plus a chance to work at exciting events.
- Why this job: Be part of a passionate team and make an impact in hospitality and events.
- Qualifications: Great communication skills and a positive attitude are essential.
- Other info: Flexible hours required for match days and events; career growth opportunities await.
The predicted salary is between 25000 - 30000 £ per year.
A very exciting opportunity has arisen at Stoke City Football Club for a Hospitality and Events Sales Executive to join our team at the bet365 Stadium. The successful applicant will play a vital role in driving our Hospitality and Events business growth by proactively reaching out to potential customers and securing new business opportunities. In addition, you will focus on the growth and development of relationships with an existing client base to ensure retention, upselling and maximisation of all opportunities through the club’s Commercial portfolio.
Main Responsibilities:
- Managing and growing relationships and maximising all sales opportunities, via a consultative approach to sales and account management.
- Conducting outbound calls and emails to prospects, introducing our products/services, and explaining their benefits.
- Negotiating terms of sales, agreements and closing sales with customers.
- Achieving sales targets and KPI’s set by department manager.
- Responding to customer queries and resolving their objections to encourage them to make a purchase.
- Proactively responding to all inbound enquirers in a timely and professional manner.
- Converting enquiries into sales by gathering information, discussing packages, emailing quotes and follow up calls.
Key Skills and Experience:
- Excellent customer service and communication skills.
- Ability to engage and build rapport with customers.
- Ability to remain positive in challenging situations.
- Ability to work independently as well as part of a team.
The ideal candidate will be available to work evenings and weekends to cover match day fixtures and events as required. The position will be offered on a full-time basis. All relevant training will be provided.
This organisation is committed to safeguarding and promoting the welfare of children and adults at risk and expects all staff and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.
Closing date for applications is Tuesday 7th April 2026. Stoke City Football Club endorses the principle of Equality and will strive to ensure that everyone who wishes to be involved in the Club will be treated fairly and with respect, regardless of their age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, sex or sexual orientation.
The Club is committed to providing access and opportunities for all members of the community to take part in without threat of intimidation, victimisation, harassment, bullying and abuse. Any person associated with the Club can be assured of an environment in which their rights, dignity and individual worth are respected and in particular, that they are able to enjoy their engagement at the Club.
Hospitality and Events Sales Executive in Stoke-on-Trent employer: Stoke City Football Club
Contact Detail:
Stoke City Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality and Events Sales Executive in Stoke-on-Trent
✨Tip Number 1
Get to know the club inside out! Familiarise yourself with Stoke City Football Club's hospitality offerings and events. This way, when you reach out to potential clients, you can speak confidently about what we offer and how it can benefit them.
✨Tip Number 2
Networking is key! Attend local events or industry meet-ups where you can connect with potential clients. Building relationships face-to-face can really help us stand out and secure those sales opportunities.
✨Tip Number 3
Follow up like a pro! After making initial contact, don’t just leave it hanging. A quick follow-up call or email can make all the difference in converting an enquiry into a sale. Show them you’re keen and ready to help!
✨Tip Number 4
Use our website to apply! We want to see your application come through our official channels. It’s the best way for us to keep track of candidates and ensure you get the attention you deserve during the hiring process.
We think you need these skills to ace Hospitality and Events Sales Executive in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality and events shine through. We want to see how excited you are about the role and the impact you can make at Stoke City Football Club!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our needs, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Hospitality and Events Sales Executive role.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at the bet365 Stadium.
How to prepare for a job interview at Stoke City Football Club
✨Know Your Stuff
Before the interview, make sure you’re familiar with Stoke City Football Club and its hospitality offerings. Research their events, services, and any recent news. This will help you speak confidently about how you can contribute to their growth.
✨Showcase Your Sales Skills
Prepare examples of your past sales successes, especially in hospitality or events. Be ready to discuss how you’ve built relationships with clients and closed deals. Use specific metrics to demonstrate your achievements, like sales targets met or exceeded.
✨Practice Your Pitch
Since this role involves a lot of outbound communication, practice your pitch for introducing products and services. Role-play with a friend or family member to refine your approach and ensure you can handle objections smoothly.
✨Be Personable and Positive
During the interview, focus on building rapport with your interviewers. Show your enthusiasm for the role and the club. Remember, they’re looking for someone who can engage customers positively, so let your personality shine through!