At a Glance
- Tasks: Drive hospitality and events sales by reaching out to potential customers and nurturing existing relationships.
- Company: Join the vibrant team at Stoke City Football Club in a dynamic stadium environment.
- Benefits: Full-time role with training provided, plus opportunities for growth and development.
- Other info: Flexible hours required for match days and events, with a supportive team culture.
- Why this job: Be part of an exciting sports atmosphere while making a real impact on customer experiences.
- Qualifications: Strong communication skills and a passion for sales; previous experience is a plus.
The predicted salary is between 22050 - 26950 £ per year.
A very exciting opportunity has arisen at Stoke City Football Club for a Hospitality and Events Sales Executive to join our team at the bet365 Stadium.
The successful applicant will play a vital role in driving our hospitality and events business growth by proactively reaching out to potential customers and securing new business opportunities.
In addition you will focus on the growth and development of relationships with an existing client base to ensure retention, upselling and maximisation of all opportunities through the club's Commercial portfolio.
- Main Responsibilities
- Managing and growing relationships and maximising all sales opportunities, via a consultative approach to sales and account management.
- Conducting outbound calls and emails to prospects, introducing our products/services, and explaining their benefits.
- Negotiating terms of sales, agreements and closing sales with customers.
- Achieving sales targets and KPIs set by department manager.
- Responding to customer queries and resolving their objections to encourage them to make a purchase.
- Proactively responding to all inbound enquirers in a timely and professional manner.
Converting enquiries into sales by gathering information, discussing packages, emailing quotes and follow up calls.
- Key Skills and Experience
- Excellent customer service and communication skills.
- Ability to engage and build rapport with customers.
- Ability to remain positive in challenging situations.
- Ability to work independently as well as part of a team.
- Proficient IT skills.
- Previous sales experience is desirable.
The ideal candidate will be available to work evenings and weekends to cover match day fixtures and events as required.
The position will be offered on a full-time basis.
All relevant training will be provided.
This organisation is committed to safeguarding and promoting the welfare of children and adults at risk and expects all staff and volunteers to share this commitment.
Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.
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Hospitality and Events Sales Executive in Stoke-on-Trent employer: Stoke City FC
Stoke City Football Club offers a vibrant and dynamic work environment at the iconic bet365 Stadium, making it an excellent employer for those passionate about sports and hospitality. With a strong focus on employee development, you will have ample opportunities to grow your career while being part of a team that values collaboration and innovation. Enjoy unique benefits such as access to exciting events and a culture that celebrates teamwork and community engagement.
