At a Glance
- Tasks: Welcome guests and manage reservations with a smile and enthusiasm.
- Company: Join a family-owned resort with over 80 years of hospitality experience.
- Benefits: Earn up to £13.21 per hour in a beautiful location.
- Other info: Work in a supportive team within an Area of Outstanding Natural Beauty.
- Why this job: Be the face of exceptional guest experiences in a stunning setting.
- Qualifications: Passion for hospitality and own transport required.
The predicted salary is between 13 - 13 € per hour.
We are looking for an enthusiastic and ambitious Reception & Reservations Executive to join our team. As the first and last point of contact with our guests, you must have a genuine warmth and passion for delivering hospitality and ensuring our guests receive an exceptional guest experience.
Stoke by Nayland Resort is part of the family‑owned Boxford Group, which has been established for over 80 years. Due to our location, nestled in the Dedham Vale Area of Outstanding Natural Beauty (AONB), having your own transport is essential.
Location: Stoke by Nayland Resort, Keepers Lane, Leavenheath, Colchester, Essex, CO6 4PZ
Receptions & Reservations Executive in Colchester employer: Stoke by Nayland Hotel, Golf & Spa
Stoke by Nayland Resort is an exceptional employer that values its team members and fosters a warm, welcoming work culture. With a focus on employee growth and development, we offer opportunities for advancement within our family-owned establishment, set in the stunning Dedham Vale AONB. Join us to be part of a dedicated team that prioritises delivering outstanding guest experiences while enjoying the benefits of working in a beautiful location.
Contact Detail:
Stoke by Nayland Hotel, Golf & Spa Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptions & Reservations Executive in Colchester
✨Tip Number 1
Make sure to research Stoke by Nayland Resort before your interview. Knowing about their history and values will show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Reception & Reservations Executive, you'll be the face of the resort. Role-play with a friend to nail down how you’d greet guests and handle inquiries.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects professionalism while still being comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen on joining our team.
We think you need these skills to ace Receptions & Reservations Executive in Colchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your genuine warmth and passion for hospitality. Don’t be afraid to share a little about yourself and what makes you excited about this role.
Tailor Your CV:Make sure your CV is tailored specifically for the Reception & Reservations Executive position. Highlight any relevant experience in customer service or hospitality, and don’t forget to mention your transport situation since it’s essential for this role!
Craft a Compelling Cover Letter:Your cover letter is your chance to make a great first impression. Use it to explain why you’re the perfect fit for our team at Stoke by Nayland Resort. Be enthusiastic and specific about what excites you about working with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Stoke by Nayland Hotel, Golf & Spa
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for delivering exceptional guest experiences. Share specific examples from your past roles where you went above and beyond to ensure guests felt welcomed and valued.
✨Know the Company Inside Out
Do your homework on Stoke by Nayland Resort and the Boxford Group. Familiarise yourself with their values, history, and what makes them unique. This will not only impress your interviewers but also help you align your answers with their ethos.
✨Demonstrate Your Communication Skills
As a Reception & Reservations Executive, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face in the role, like handling guest inquiries or resolving issues.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or what success looks like in this role. This shows your interest and helps you gauge if the company is the right fit for you.
