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For Companies At a Glance
- Tasks: Ensure smooth vehicle handovers and keep customers updated on their new car progress.
- Company: Join the Swansway family, a growing network of 20 dealerships across the UK.
- Benefits: Enjoy flexible working, increasing holidays, and discounts for you and your family.
- Why this job: Be part of a supportive team and make customers' car dreams come true.
- Qualifications: Must have a driving licence and be a great communicator.
- Other info: Experience a caring culture with excellent career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
The Opportunity
As a Progress Chaser for Swansway you will work as part of the sales team to push sales through to completion. Day to day, you will be ensuring vehicles are prepared ready for handover and that customers are kept updated on the collection of their new car. Organised you will build relationships with sales and service teams to ensure the best service is delivered to our customers. In this role you will be active in the dealership and may have to move vehicles around the dealership.
More about the role:
- Checking the progress of the car throughout the sales process.
- Maintaining the presentation of the site's used car displays and showrooms.
- Arranging preparation (internal & external) of stock vehicles and ensuring handovers are ready for collection.
- Keeping customers informed of the progress on their new car collection.
- Day to day support of the Sales Executive team.
More about you:
- Process driven with the ability to adapt to new sales processes
- Team player
- Excellent communicator both written and verbal
- Can do attitude
- Goal orientated
- Strong objection handling skills
- Confident telephone manner
- Ability to quickly build rapport with both customers and colleagues
Essential:
- Driving licence
Benefits of working for Swansway Group:
- Holidays that increase with length of service
- Your Birthday off
- Company Pension Scheme
- Death in Service Benefit
- Long service recognition
- Annual flu jab
- Discounts on products and services that extend to your family and friends
- Cycle to work scheme
- Employee recruitment referral payments
- Employee assistance programme and counselling service
- Occupational health services
- Flexible working patterns
- Car Benefit Scheme for employee or family
When you join Swansway, you're joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!
Progress Chaser in Stoke-on-Trent employer: Stoke Audi
Contact Detail:
Stoke Audi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Progress Chaser in Stoke-on-Trent
✨Tip Number 1
Get to know the company inside out! Research Swansway's values and culture, so you can show how you fit in. When you chat with them, drop in some of that knowledge to impress them.
✨Tip Number 2
Practice your communication skills! As a Progress Chaser, you'll need to keep customers updated and build rapport quickly. Try role-playing with a friend to nail those conversations.
✨Tip Number 3
Be proactive! If you get the chance, visit the dealership before your interview. It shows you're genuinely interested and gives you a feel for the environment. Plus, you might spot something to mention during your chat!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital side of sales.
We think you need these skills to ace Progress Chaser in Stoke-on-Trent
Some tips for your application 🫡
Show Your Organised Side: As a Progress Chaser, being organised is key! Make sure your application reflects your ability to manage tasks and keep things on track. Use examples from your past experiences to show how you’ve successfully juggled multiple responsibilities.
Communicate Clearly: We love great communicators! In your written application, be clear and concise. Highlight your communication skills by sharing instances where you’ve effectively kept customers or colleagues informed, just like you would in the role.
Demonstrate Your Team Spirit: Being a team player is essential for us at Swansway. In your application, mention times when you’ve collaborated with others to achieve a common goal. This will show us that you’re ready to jump into our family atmosphere!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our Swansway family!
How to prepare for a job interview at Stoke Audi
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Progress Chaser role. Familiarise yourself with the sales process and how it relates to customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As a Progress Chaser, you'll need to keep customers updated and build relationships with your team. Practice articulating your thoughts clearly and concisely. Consider preparing examples of how you've effectively communicated in past roles to demonstrate your skills.
✨Demonstrate Your Organisational Skills
Being organised is key in this role. Think of specific instances where you've successfully managed multiple tasks or projects. During the interview, share these examples to highlight your ability to stay on top of things and ensure smooth operations.
✨Embrace the Family Culture
Swansway prides itself on its family values. Be prepared to discuss how you align with their caring, honest, and proud ethos. Share personal anecdotes that reflect your teamwork and commitment to customer service, showing that you would fit right into their family atmosphere.