At a Glance
- Tasks: Lead product strategies to combat fraud and enhance user experience.
- Company: Join StockX, a tech leader in the online marketplace for sneakers and collectibles.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Other info: StockX values diversity and is an equal opportunity employer.
- Why this job: Make a real impact by protecting customers while developing your product management skills.
- Qualifications: Bachelor's degree and 2-5 years in product management or related fields required.
The predicted salary is between 36000 - 60000 € per year.
Help empower our global customers to connect to culture through their passions.
Why You’ll Love This Role
As a Product Manager at StockX, you’ll play a critical role in building products that detect, prevent, and reduce fraudulent activity in our marketplace. You’re motivated by solving challenging problems at scale and protecting our customers and platform. You’ll work closely with engineering, trust & safety, and customer experience teams to design and deliver impactful solutions that mitigate risk while preserving a seamless buyer experience. You’re customer-obsessed, data-driven, and eager to grow your product skill set in a fast-paced, high-impact environment
What You’ll Do
- Define and execute roadmap: Support the development and execution of product strategies to prevent fraud and reduce platform risk
- Develop and enhance fraud detection systems: Work with engineering and fraud partners to build and refine rules, signals, and models that detect and block fraudulent activity
- Collaborate cross-functionally: Partner with teams across payments, checkout, identity, compliance, and customer support to create effective end-to-end fraud prevention systems
- Instrument and monitor signals: Help define and prioritize risk signals related to device, behavior, and transactions for detection and analysis
- Measure impact and optimize: Track product performance through KPIs like chargeback rate, false positives, and customer friction; run experiments and refine approaches accordingly
- Respond to new threats: Stay informed of evolving fraud tactics and contribute to rapid-response efforts and incident retrospectives
- Support incident response: Assist in investigating high-priority fraud incidents and implementing improvements based on root cause analysis
About You
- Bachelor’s degree in a technical, analytical, or business field (engineering/science preferred); Master’s a plus
- 2-5 years of product management or equivalent experience, ideally including work in fraud, risk, trust & safety, or payments
- Experience collaborating with Trust & Safety, Risk Operations, or Customer Service teams
- Strong analytical thinking; comfortable using data to drive decisions
- Prior experience working on fraud prevention, payments, or risk operations in U.S. and EU markets, with an understanding of region-specific regulations, schemes, and fraud trends
- Good understanding of common e-commerce fraud types (e.g., account takeovers, chargebacks, refund abuse, stolen payment methods)
- Clear communicator with the ability to work across technical and non-technical teams
- Comfortable with ambiguity and quick problem-solving in dynamic environments
- Ownership mindset and eagerness to grow within the company by expanding your impact and responsibilities over time
Nice to Have Skills
- Familiarity with third-party fraud platforms (e.g., Sift, Forter, Riskified)
- Understanding of payment processors and platforms (e.g., Adyen, Stripe, Braintree)
- Exposure to compliance standards (e.g., PCI-DSS, PSD2)
- Experience in a marketplace or multi-sided platform business
- Background working with real-time fraud scoring, rules, or machine learning models
StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX\'s powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at www.stockx.com.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.
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#J-18808-LjbffrStudySmarter Expert Advice🤫
We think this is how you could land Product Manager in Braintree
✨Tip Number 1
Familiarise yourself with the latest trends in fraud prevention and risk management. Understanding the current landscape will not only help you in interviews but also demonstrate your commitment to staying ahead in this field.
✨Tip Number 2
Network with professionals in the fraud prevention and product management sectors. Engaging with others in the industry can provide valuable insights and potentially lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data to drive decisions in past roles. Being able to articulate your analytical thinking and problem-solving skills will set you apart from other candidates.
✨Tip Number 4
Research StockX's products and their approach to fraud prevention. Showing that you understand their business model and challenges during your conversations will highlight your genuine interest in the role and the company.
We think you need these skills to ace Product Manager in Braintree
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in product management, especially in fraud prevention or risk operations. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter:In your cover letter, express your passion for protecting customers and mitigating risks. Share specific examples of how you've successfully tackled similar challenges in previous roles.
Showcase Analytical Skills:Emphasise your analytical thinking and data-driven decision-making abilities. Provide examples of how you've used data to measure impact and optimise product performance in past projects.
Highlight Cross-Functional Collaboration:Demonstrate your experience working with diverse teams, such as engineering, customer support, and compliance. Mention any successful projects where you collaborated to achieve common goals.
How to prepare for a job interview at StockX Inc.
✨Understand the Role
Make sure you have a solid grasp of what a Product Manager does, especially in the context of fraud prevention and risk management. Familiarise yourself with StockX's mission and how this role contributes to protecting customers and enhancing their experience.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with data-driven decision-making. Be ready to provide examples of how you've used analytics to solve problems or improve processes, particularly in fraud detection or risk management.
✨Demonstrate Cross-Functional Collaboration
Highlight your ability to work with various teams, such as engineering, customer support, and compliance. Share specific instances where you successfully collaborated on projects that required input from multiple stakeholders.
✨Stay Informed About Fraud Trends
Research current trends in e-commerce fraud and be prepared to discuss them during your interview. Showing that you're knowledgeable about the latest tactics and technologies will demonstrate your commitment to the role and the industry.
