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- Tasks: Be the friendly face that greets customers and assists them on the shop floor.
- Company: Join Teesside Hospice, a community-focused charity with a welcoming atmosphere.
- Benefits: Enjoy a 20% discount, training opportunities, and reimbursement for travel expenses.
- Other info: Flexible hours with a minimum commitment of two hours per week.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Positive attitude, excellent communication skills, and a passion for customer service.
Are you a people person with a passion for providing exceptional customer service? Do you enjoy creating visually appealing displays and maintaining a welcoming environment? If so, we invite you to become a Sales Floor Volunteer with us!
Accountability: Deputy Head of Retail and Head of Retail
Location: Various across Teesside – Acklam, Coulby Newham, Great Ayton, Guisborough, Ingleby Barwick, Linthorpe, Marske, Norton (opening soon), Redcar, Saltburn, Skelton, Stokesley, Thornaby and Yarm
Time Commitment: Our shops are generally open from 9am to 4.30pm Monday to Saturday. Time commitment and availability can be discussed and agreed with the Shop Manager. Where possible, we ask that all volunteers commit to a minimum of two hours per week.
DBS Check needed? No
Age Requirements: From 14 years old plus
Role Overview: As a Sales Floor Volunteer, you will be the friendly face that greets customers when they enter our shop. Your main responsibilities will include assisting customers, maintaining shop displays, and ensuring the overall cleanliness and organization of the store.
Key Responsibilities:
- Assisting customers on the shop floor and providing excellent customer service
- Working on window and shop displays to create attractive and appealing presentations
- Keeping the shop tidy, clean, and well-organised through light housekeeping duties
Benefits:
- 20% discount on purchases made at our shop
- Opportunities for training and personal development
- Reimbursement of reasonable travel expenses
- Provided lunch if you volunteer for more than 5 hours per day
- Access to discounts with other retailers and companies
If you have a positive attitude, excellent communication skills, and a desire to make a difference in your community, we would love to have you join our team!
Volunteer Retail Assistant – Sales Floor Volunteer employer: Stockton Volunteers
Contact Detail:
Stockton Volunteers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Retail Assistant – Sales Floor Volunteer
✨Tip Number 1
Get to know the organisation! Before you step into that volunteer role, do a bit of research on Teesside Hospice. Understanding their mission and values will help you connect with the team and show your genuine interest during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of some scenarios where you might need to assist customers. Role-play with a friend or family member to boost your confidence in handling different situations.
✨Tip Number 3
Show off your creativity! If you're keen on creating visually appealing displays, prepare a few ideas or examples of what you could do. This will not only impress the Shop Manager but also demonstrate your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you’re serious about joining the team and making a difference in your community.
We think you need these skills to ace Volunteer Retail Assistant – Sales Floor Volunteer
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service! In your application, share a bit about why you love helping people and how you can bring that positive energy to our shop.
Highlight Relevant Experience: If you've had any previous experience in retail or volunteering, make sure to mention it! We want to know how your skills can contribute to creating a welcoming environment for our customers.
Be Yourself: We’re looking for genuine people who can connect with our customers. Don’t be afraid to let your personality shine through in your application – we want to get to know the real you!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s quick, simple, and ensures we receive all the info we need to consider you for the role!
How to prepare for a job interview at Stockton Volunteers
✨Show Your People Skills
As a Sales Floor Volunteer, your ability to connect with customers is key. Be ready to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone – this will show your passion for the role!
✨Get Creative with Displays
Since you'll be working on shop displays, it’s a good idea to come prepared with some ideas. Research visual merchandising techniques or think of ways to make products pop. Mentioning these during your interview can demonstrate your enthusiasm and creativity.
✨Emphasise Team Spirit
Volunteering is all about teamwork! Be sure to highlight any previous experiences where you worked well in a team. Talk about how you can contribute to a positive atmosphere in the shop and support your fellow volunteers.
✨Ask Questions
Interviews are a two-way street, so don’t hesitate to ask questions! Inquire about the shop's community involvement or how they train their volunteers. This shows your genuine interest in the role and helps you understand if it's the right fit for you.