At a Glance
- Tasks: Engage with the community, deliver events, and assist library users with their needs.
- Company: Join Stockton-on-Tees Borough Council, a supportive workplace dedicated to community wellbeing.
- Benefits: Enjoy a competitive salary, generous leave, pension scheme, and employee discounts.
- Why this job: Make a positive impact in your community while working in a vibrant library environment.
- Qualifications: Good ICT skills and a passion for customer service are essential.
- Other info: Part-time role of 18.5 hours per week, with one weekend shift every four weeks.
The predicted salary is between 12792 - 12996 £ per year.
- Are you passionate about delivering quality customer focussed services and enjoy engaging with a diverse range of people?
- Do you have an interest in books and reading?
- Are you up for delivering activities and events to a broad range of people across the community?
- Do you have good ICT skills?
Look no further! We have a fantastic opportunity for a Senior Library and Information Assistant to join our team at Ingleby Barwick Libraryhere at Stockton-on-Tees Borough Council.
We are looking for someone who is enthusiastic about working with the public and engaging with local communities to support their reading and information needs; to help us to combat loneliness and to improve health and wellbeing across Stockton Borough. Event delivery could see you delivering a sessions to children including crafts and rhymetimes, supporting people using the computers, engaging with adults attending our card or reading groups and supporting our external partners who use the facility.
You will assist the Librarian in the day-to-day running of the service including supervision of staff and managing the Library alongside the development and delivery of a variety of reading and library related events including working with local schools in the area. The site is open 7 days a week which will see you working one weekend in 4.
As a member of the library’s frontline delivery team, you will be responsible for maintaining excellent standards of service to our customers. Day to day you will welcome customers to the library guiding them through their use of the service answering a wide variety of borrower’s enquiries. You will also be expected to assist customers in using library PCs and ICT in our public access computer suites. On occasion you may work at your partner site – Yarm Library where there is a requirement for this on the timetable.
For more detailed information about the role, please refer to the Job Description and Person Specification included in the Supporting Documents section.
This is a part time role of 18.5 hours per week and the actual salary for the role is £12,792 – £12,996.
Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work.
We offer an excellent total reward package, including:
- A competitive salary of up to £12,996.
- Generous annual leave entitlement per year. Ability to purchase additional leave is also available.
- Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
- Access to a number of other employee benefits including learning & development opportunities, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.
For more information about working for Stockton-on-Tees Borough Council, please visit the Careers section on our website:
https://www.stockton.gov.uk/careers
If you would like an informal discussion about the post, please contact Sarah Drury, Librarian Ingleby and Yarm Libraries on sarah.drury@stockton.gov.uk or 01642 528152.
Guidance for applicants
You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’. All communication will also appear in the ‘My Messages’ section of your North East Jobs account. #J-18808-Ljbffr
Senior Library and Information Assistant (Ingleby Barwick Library) employer: Stockton-on-Tees Borough Council
Contact Detail:
Stockton-on-Tees Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Library and Information Assistant (Ingleby Barwick Library)
✨Tip Number 1
Familiarise yourself with the local community and its needs. Understanding the demographics and interests of the people in Ingleby Barwick will help you connect better during interviews and demonstrate your commitment to enhancing library services.
✨Tip Number 2
Showcase your event planning skills. Think about past experiences where you've organised activities or events, especially those that engaged diverse groups. Be ready to discuss these examples and how they could translate to the library setting.
✨Tip Number 3
Brush up on your ICT skills. Since the role involves assisting customers with library PCs, being confident in your tech abilities will be crucial. Consider practicing common software or tools that might be used in a library environment.
✨Tip Number 4
Prepare to discuss your customer service philosophy. This role is all about engaging with the public, so think about what excellent customer service means to you and how you can apply that in a library context.
We think you need these skills to ace Senior Library and Information Assistant (Ingleby Barwick Library)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Highlight your passion for customer service, engagement with diverse communities, and interest in books and reading.
Tailor Your CV: Make sure your CV reflects relevant experience, particularly in library services, event delivery, and ICT skills. Use specific examples that demonstrate your ability to engage with the public and support community initiatives.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and how your skills align with the job requirements. Mention your experience in delivering activities and events, and your commitment to improving health and wellbeing in the community.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that all information is accurate and that you have followed the application guidelines provided by Stockton-on-Tees Borough Council.
How to prepare for a job interview at Stockton-on-Tees Borough Council
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering quality customer-focused services. Share examples of how you've engaged with diverse groups in the past and how you can bring that experience to the library.
✨Demonstrate Your ICT Skills
Since good ICT skills are essential for this role, be prepared to discuss your experience with library systems and public access computers. You might even want to mention any specific software or tools you are familiar with.
✨Highlight Your Event Delivery Experience
Talk about any previous experience you have in planning and delivering events or activities. Whether it's crafts for children or reading groups for adults, showcasing your ability to engage the community will be a big plus.
✨Prepare Questions About Community Engagement
Think of insightful questions regarding how the library engages with the local community. This shows your interest in the role and your commitment to improving health and wellbeing through library services.