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- Tasks: Support financially vulnerable residents with council tax and welfare support.
- Company: Local council dedicated to community welfare and support.
- Benefits: Flexible hours, competitive salary, generous leave, and comprehensive benefits.
- Why this job: Make a real difference in your community while enjoying work-life balance.
- Qualifications: Experience in council tax, welfare support, strong customer service, and IT skills.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A local council in the United Kingdom is recruiting for several posts in their Revenues and Benefits team. The roles require experience in council tax and welfare support, emphasizing strong customer service and IT skills. Successful candidates will contribute to supporting financially vulnerable residents.
The council offers flexible working, a competitive salary, generous leave, and a comprehensive benefits package, making it an excellent place to work.
Revenues & Benefits Officer — Flexible Hours employer: Stockton-on-Tees Borough Council
Contact Detail:
Stockton-on-Tees Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues & Benefits Officer — Flexible Hours
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Revenues and Benefits team. They can give you insider info on what the council values most and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your council tax and welfare support knowledge. We want you to show off your expertise and how you can help financially vulnerable residents. Be ready with examples of your strong customer service skills!
✨Tip Number 3
Don’t forget to highlight your IT skills during the interview. The council is looking for tech-savvy candidates, so be sure to mention any relevant software or systems you’ve used in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always updating our job listings, so keep an eye out for new opportunities in the Revenues and Benefits team.
We think you need these skills to ace Revenues & Benefits Officer — Flexible Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in council tax and welfare support. We want to see how your skills align with the role, so don’t be shy about showcasing your customer service and IT expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting financially vulnerable residents and how your background makes you a perfect fit for our team.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences relevant to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, you’ll find all the details you need there!
How to prepare for a job interview at Stockton-on-Tees Borough Council
✨Know Your Stuff
Make sure you brush up on council tax and welfare support regulations. Familiarise yourself with the specific challenges financially vulnerable residents face, as this will show your commitment to the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you resolved issues or supported clients effectively, as this will demonstrate your ability to handle sensitive situations with empathy.
✨Get Tech-Savvy
Since the role requires strong IT skills, be ready to discuss any relevant software or systems you've used in previous jobs. If you can, practice using common council software or databases to feel more comfortable discussing your technical abilities during the interview.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the team dynamics, the council's approach to supporting residents, or the flexible working arrangements. This shows your genuine interest in the role and helps you assess if the position is the right fit for you.
