Officer (Systems)

• Are you driven by a passion for systems and digital innovation?
• Do you possess the technical and business skills needed to join a high-performing systems team?

If so, we have a fantastic opportunity for an Officer to join our Systems team here at Stockton-on-Tees Borough Council.

The Systems team delivers comprehensive system development and supportto boththe Adults, Health & Wellbeing and Children’s Services Directorates.

You will be joining a dynamic team dedicated to the support and development of the Children’s Services case management systems.

What you’ll do:

• Assist in the overall system strategy.
• Assist in System implementation, changes and enhancements to support service improvement.
• Support day to day system maintenance and support including 2nd and 3rd line helpdesk and problem resolution.
• Assist on system replacement projects.

About you

• Has experience supporting and maintaining case management and finance systems
• Understands the opportunities and challenges of digital technologies in a local authority context.
• Communicates confidently with a wide range of stakeholders.
• Can interpret data and insights to inform decision-making.
• Brings creativity, problem-solving and a strong customer focus.
• Thrives in a dynamic, collaborative environment.

Experience with System C’s Liquid Logic Children’s and Controcc Children’s systems is desirable, but not essential.

This is a fixed-term role expected to last 18 months from the start date of employment.

As this is a fixed-term post, secondment opportunities will be considered for internal employees. Please obtain prior approval from your current line manager before completing the application.

To learn more about the role and what we’re looking for, please refer to the Job Description and Person Specification in the Supporting Documents section.

Why join us?

At Stockton-on-Tees Borough Council, we know that great people deliver great services. That's why we are committed to creating a workplace where employees are trusted, valued and supported.

In return, we offer an attractive benefits package designed to support your career, wellbeing and work-life balance, including:

• A competitive salary of up to £31,022
• 27 days annual leave per year rising to 32 with 5 years service (plus bank holidays). Ability to purchase additional leave is also available.
• Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
• Flexi time and hybrid remote working
• Access to a number of other employee benefits including learning & development opportunities, a car lease scheme, discounts at high street and online retailers, access to online GP appointments, an employee assistance programme and physiotherapy services.

Visit our Careers page to discover exciting opportunities and learn more about life at Stockton-on-Tees Borough Council.

Please note that we’re unable to provide visa sponsorship for this role, so candidates will need to have an existing right to work in the UK.

Right to Work: All applicants must provide valid proof of their right to work in the UK in accordance with Stockton-on-Tees Borough Council’s statutory employment checks. Employment cannot commence or continue unless this has been verified.

Council Principles: The Council’s recruitment principles require fairness, transparency, and a commitment to attracting and developing local talent.

Limitations: Where an individual cannot demonstrate a valid right to work in the UK, the Council will be unable to progress or continue the appointment. This includes cases where an existing employee’s visa is due to expire and sponsorship is not granted.