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- Tasks: Be the first point of contact for families seeking support and guidance.
- Company: Join Stockton-on-Tees Borough Council, dedicated to improving outcomes for children and families.
- Benefits: Competitive salary, generous leave, pension scheme, and various employee perks.
- Why this job: Make a real difference in children's lives while working in a supportive environment.
- Qualifications: Experience in driving change for children and strong communication skills.
- Other info: Opportunity for professional growth and a positive workplace culture.
The predicted salary is between 27000 - 40000 ÂŁ per year.
Would you like to join a transformational council that is invested in systemic practice with a permanent, dedicated senior leadership team? Are you passionate about driving improvement in outcomes for children, young people and their families? Do you have a proven track record in working to drive change for children and young people? Look no further! We have a fantastic opportunity for a Family Help Navigator to join our team here at Stockton-on-Tees Borough Council. The Family Help Navigator plays a key frontline role within the Integrated Front Door, acting as the first point of contact for professionals, children and families seeking advice, guidance and support.
Responsibilities
- Ensure timely, robust information sharing and contribute to informed, multi‑agency decision‑making that promotes children’s safety and wellbeing.
- Help families access the most appropriate support by applying thresholds, offering professional challenge where needed, and using a strengths‑based systemic approach to understand each family's circumstances.
- Support practitioners across services, enhance the quality of Family Help assessments, and promote early intervention by linking families to trusted and familiar support networks.
- Coordinate responses, reduce unnecessary escalation, and champion Family Help as a shared responsibility across the system.
- Promote positive workforce culture, apply relevant legislation and guidance, and contribute to ongoing service improvement within Children’s Services.
Qualifications
- Proven track record in working to drive change for children and young people.
- Strong commitment to systemic practice and child‑centric outcomes.
- Excellent communication and information‑sharing skills.
Benefits
- A competitive salary of up to ÂŁ33,699.
- 27 days annual leave per year rising to 32 days with 5 years of service (plus bank holidays). Ability to purchase additional leave is also available.
- Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
- Access to a number of other employee benefits including learning & development opportunities, a car lease scheme, discounts at high‑street and online retailers, an employee assistance programme and physiotherapy services.
Family Help Navigator employer: Stockton-on-Tees Borough Council
Contact Detail:
Stockton-on-Tees Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Help Navigator
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend local events, and connect with professionals on LinkedIn. The more connections you make, the better your chances of hearing about opportunities before they even hit the job boards.
✨Tip Number 2
Prepare for interviews by researching the council's values and recent initiatives. Show us that you're not just interested in the role, but that you genuinely care about making a difference for children and families in the community.
✨Tip Number 3
Practice your communication skills! As a Family Help Navigator, you'll need to convey information clearly and effectively. Try mock interviews with friends or family to get comfortable discussing your experiences and how they relate to the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you're serious about joining our team and making a positive impact.
We think you need these skills to ace Family Help Navigator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for driving improvement in outcomes for children and families shine through. We want to see how your experiences align with our mission and how you can contribute to making a difference.
Be Specific: Use specific examples from your past work to demonstrate your proven track record in driving change. We love seeing concrete evidence of your skills and achievements, so don’t hold back on the details!
Tailor Your Application: Make sure to tailor your application to the Family Help Navigator role. Highlight your communication skills and systemic practice commitment, as these are key to the position. We appreciate when applicants take the time to connect their experiences to our needs.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Stockton-on-Tees Borough Council
✨Know Your Stuff
Make sure you understand the role of a Family Help Navigator inside out. Familiarise yourself with the responsibilities and how they relate to systemic practice and child-centric outcomes. This will help you answer questions confidently and show your passion for driving improvement in outcomes for children and families.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your track record in driving change for children and young people. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewers to see how your experience aligns with their needs.
✨Communicate Clearly
As excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Be ready to discuss how you would share information effectively across multi-agency teams and support practitioners in enhancing Family Help assessments.
✨Ask Insightful Questions
Prepare thoughtful questions about the council's approach to Family Help and how they promote a positive workforce culture. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values and career goals.
