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- Tasks: Lead digital transformation and website development for a local authority.
- Company: Join Stockton-on-Tees Borough Council, a supportive workplace focused on innovation.
- Benefits: Enjoy flexible working, competitive salary, generous leave, and employee perks.
- Why this job: Make a real impact on customer experience and drive cultural change in digital services.
- Qualifications: Experience in digital transformation, leadership, and understanding of WCAG standards required.
- Other info: Informal discussions available; interviews scheduled for 15th September 2025.
The predicted salary is between 42000 - 65000 £ per year.
Are you…
- A strategic thinker with a passion for digital transformation?
- Experienced in leading website and interactive digital solutions development?
- Ready to drive innovation and improve customer experience across a local authority?
Look no further!
We have a fantastic opportunity for aDigital and Website Development Managerto join our team here at Stockton-on-Tees Borough Council.
The Digital and Website Development Manager will lead the strategic implementation and performance management of the Council’s websites and digital solutions. You’ll be responsible for ensuring accessibility compliance (WCAG), managing staff, and driving digital transformation projects, including AI initiatives.
In this role, you will:
- Lead the design and delivery of high-quality digital services and web content.
- Collaborate across Council services to develop new models of service delivery.
- Develop customer experience (CX) journeys to inform service design.
- Develop and maintain CMS information architecture (IA),
- Manage the GOSS digital platform and ensure seamless integration of self-serve solutions.
- Champion digital skills development and contribute to organisational training programmes.
We are looking for someone with:
- Substantial experience in digital transformation, service design, and website development.
- Strong leadership and project management skills.
- A deep understanding of WCAG standards, CMS architecture, and customer-focused design.
- The ability to inspire cultural change and deliver measurable service improvements.
For more detailed information about the role, please refer to the Job Description and Person Specification included in the Supporting Documents section.
Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work.
We offer an excellent total reward package, including:
- A competitive salary of up to £58,389
- 27 days annual leave per year rising to 32 with 5 years service (plus bank holidays). Ability to purchase additional leave is also available.
- Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
- Access to a number of other employee benefits including learning & development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.
And that’s not all – you can also work flexibly where you can work part of your week at home.
For more information about working for Stockton-on-Tees Borough Council, please visit the Careers section on our website:
https://www.stockton.gov.uk/careers
If you would like an informal discussion about the post, please contactCorinne Moore, Head of Digital Services and Systems, at Corinne.moore@stockton.gov.uk.
We are intending to interview on 15th September 2025 and you will receive notification through North East Jobs if you have been shortlisted.
Guidance for applicants
You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’. All communication will also appear in the ‘My Messages’ section of your North East Jobs account. #J-18808-Ljbffr
Digital and Website Development Manager employer: Stockton-on-Tees Borough Council
Contact Detail:
Stockton-on-Tees Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital and Website Development Manager
✨Tip Number 1
Familiarise yourself with the latest trends in digital transformation and website development. Being able to discuss current innovations, especially in AI and customer experience, will show your passion and strategic thinking during any discussions.
✨Tip Number 2
Network with professionals in the digital services field, particularly those who have experience in local government. Engaging with others can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to demonstrate your leadership and project management skills through examples from your past experiences. Think of specific projects where you led a team or implemented significant changes that improved service delivery.
✨Tip Number 4
Research Stockton-on-Tees Borough Council's current digital initiatives and challenges. Understanding their specific needs will allow you to tailor your conversations and show how you can contribute to their goals effectively.
We think you need these skills to ace Digital and Website Development Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Digital and Website Development Manager position. Tailor your application to highlight your relevant experience in digital transformation and website development.
Showcase Your Experience: In your CV and cover letter, provide specific examples of your past work that demonstrate your leadership in digital projects, your understanding of WCAG standards, and your ability to improve customer experience. Use metrics where possible to quantify your achievements.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your skills and experiences directly to the job requirements. Emphasise your strategic thinking and passion for digital transformation, and explain how you can contribute to the Council's goals.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. Ensure that all information is accurate and reflects your true experiences, as honesty is crucial in this application process.
How to prepare for a job interview at Stockton-on-Tees Borough Council
✨Showcase Your Digital Transformation Experience
Be prepared to discuss specific projects where you've led digital transformation initiatives. Highlight your role, the challenges faced, and the measurable outcomes achieved to demonstrate your strategic thinking and leadership skills.
✨Understand WCAG Standards
Since accessibility compliance is crucial for this role, brush up on WCAG standards. Be ready to explain how you have ensured accessibility in past projects and how you plan to implement these standards in future digital solutions.
✨Demonstrate Customer-Centric Design
Prepare examples of how you've developed customer experience journeys in previous roles. Discuss how you gathered user feedback and integrated it into service design to improve user satisfaction and engagement.
✨Emphasise Collaboration Skills
This role requires collaboration across various council services. Share experiences where you've successfully worked with different teams to deliver high-quality digital services, showcasing your ability to inspire and lead cultural change.
