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- Tasks: Lead a team to support vulnerable residents with essential property adaptations and repairs.
- Company: Join Stockton-on-Tees Borough Council, making a real difference in the community.
- Benefits: Competitive salary, generous leave, pension scheme, and employee discounts.
- Why this job: Empower residents to live independently and positively impact their lives.
- Qualifications: Attention to detail, strong communication skills, and team management experience.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 29540 - 31022 £ per year.
Are you looking for a new challenge? Are you a motivated individual with a high level of attention to detail? Do you like working with and making a difference to vulnerable residents’ lives? Look no further! We have a fantastic opportunity for a Business Support Supervisor to join the Housing Investment and Migration Support team here at Stockton‑on‑Tees Borough Council.
The role involves working in a challenging and busy frontline service, in relation to the provision of major adaptations and essential property repairs. This is a crucial role benefiting many vulnerable residents within the borough, helping them to remain living independently within their home or aiding hospital discharge. This role is crucial in supporting the delivery of the service and will include managing a small team of Support Officers and ensuring that Disabled Facilities Grants and Home Improvement Loans are administered efficiently without delay.
A crucial part of the role is to ensure that databases and software programmes are fully up to date with the most recent information so accurate data can be provided to residents and contractors at any time. It would be the post holder’s responsibility to monitor, manage, obtain and maintain the relevant and necessary information required.
Qualifications- Meticulous attention to detail
- Organised
- Good communication and problem‑solving skills
- Previous experience of managing staff or the desire to manage staff
- Experience or knowledge on adaptations or the desire to enter this area of work
- The ability to work effectively as part of a team and with internal and external contractors and engage with vulnerable residents within the Borough
- A competitive salary from £29,540 up to £31,022.
- 27 days annual leave per year rising to 32 with 5 years’ service (plus bank holidays).
- Ability to purchase additional leave is also available.
- Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
- Access to a number of other employee benefits including learning & development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.
For more information about working for Stockton‑on‑Tees Borough Council, please visit the Careers section on our website: https://www.stockton.gov.uk/careers. If you would like an informal discussion about the post, please contact Samantha Dixon, Housing Regeneration & Investment Manager on sam.dixon@stockton.gov.uk or 01642 526686. Please note Samantha will be unable to take calls from 10th - 14th November. We are intending to interview on Friday 5th December and you will receive notification through North East Jobs if you have been shortlisted.
Guidance for applicantsYou must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience. Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short‑listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’. All communication will also appear in the ‘My Messages’ section of your North East Jobs account.
Business Support Supervisor (Adaptations) employer: Stockton-on-Tees Borough Council
Contact Detail:
Stockton-on-Tees Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Supervisor (Adaptations)
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Stockton-on-Tees Borough Council. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching common questions for supervisory roles. Think about how your experience aligns with managing a team and supporting vulnerable residents. We want to see your passion!
✨Tip Number 3
Showcase your attention to detail! Bring examples of how you've successfully managed projects or teams in the past. This will highlight your organisational skills and ability to handle important data.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference.
We think you need these skills to ace Business Support Supervisor (Adaptations)
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you passionate about this role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We’re looking for attention to detail, so show us how you meet those requirements!
Proofread, Proofread, Proofread!: Before hitting send, give your application a thorough read. Typos and errors can distract from your message, and we want to see your best work. A clean application shows you care about the details!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Stockton-on-Tees Borough Council
✨Know Your Stuff
Make sure you understand the role of a Business Support Supervisor and the specific challenges involved in managing adaptations for vulnerable residents. Brush up on relevant legislation, such as Disabled Facilities Grants, and be ready to discuss how your experience aligns with these responsibilities.
✨Showcase Your Attention to Detail
Since this role requires meticulous attention to detail, prepare examples from your past work where your organisational skills made a difference. Be ready to explain how you ensure accuracy in data management and reporting, as this will be crucial for the role.
✨Demonstrate Team Leadership Skills
If you have previous experience managing staff, think of specific instances where you successfully led a team. If not, express your enthusiasm for leadership and share how you would approach managing a small team of Support Officers, focusing on collaboration and support.
✨Engage with Empathy
This position involves working closely with vulnerable residents, so it's important to convey your ability to engage with empathy. Prepare to discuss how you would handle sensitive situations and ensure that residents feel supported and understood throughout the process.
