Apprentice Business Support Officer (Adoption Tees Valley)
Apprentice Business Support Officer (Adoption Tees Valley)

Apprentice Business Support Officer (Adoption Tees Valley)

Stockton-on-Tees Apprenticeship Home office (partial)
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At a Glance

  • Tasks: Support adoption processes through administration, communication, and event coordination.
  • Company: Join Stockton-on-Tees Borough Council, a forward-thinking council dedicated to community service.
  • Benefits: Enjoy competitive pay, 27 days leave, hybrid working, and wellness perks like free counselling.
  • Why this job: Make a real impact in your community while gaining valuable skills and qualifications.
  • Qualifications: Must have Level 2 English and Maths; strong communication and teamwork skills are essential.
  • Other info: This role includes a DBS check and offers mentoring and personal development opportunities.

Are you ready to kickstart your career, earn while you learn, and make a real difference in your community? At Stockton-on-Tees Borough Council, we’re not just offering you an apprenticeship - we’re offering a launchpad for your future. We are a bold, brave, and innovative council, united by our values — working as one team, embracing diversity, delivering on our promises, striving for excellence, and putting our community at the heart of everything we do.

Whether you’re just starting out or looking for a fresh direction, our apprenticeships are designed to help you thrive. Every task you take on, every skill you learn, and every idea you share contributes to something bigger - creating better lives for our community.

Adoption Tees Valley has an amazing opportunity aimed at those who want to gain work experience whilst studying towards a Level 3 Business Administration qualification, which you will achieve by formal off-the-job training. We are looking for someone who wants to make a difference, to serve the people of our borough, and who is committed to their own development.

As an Apprentice Business Support Officer working in Adoption Tees Valley, you will provide administration support in our adoption centre. Your duties will be varied but could include:

  • Support to the recruitment of adopters
  • Updating and maintaining records
  • Answering queries (by telephone or email)
  • Computer work
  • Booking travel and accommodation
  • Diary management
  • Supporting events held at ATV such as stay and play group

As this is an apprenticeship opportunity, you will be provided with all the training and support you need to be a success. You will gain the technical knowledge and practical experience needed for your future career.

What skills and experience do you need?

We are looking for someone who is passionate about working for our community and has the following qualifications / experience:

  • Minimum qualifications of English and Maths at Level 2 (equivalent to GCSE grade 4/C or above / Functional Skills Level 2)
  • Good communication and teamwork skills
  • Commitment to the full duration of the apprenticeship — showing reliability, motivation, and readiness to balance work and study responsibilities.
  • Willingness to learn and develop new skills - apprenticeships are designed for those ready to grow through hands-on experience and training.

Please outline in your personal statement how you meet this criteria. Please note this post is subject to an enhanced DBS check.

What can we offer you?

We offer our apprentices an excellent reward package including:

  • A competitive salary while gaining a nationally recognised qualification
  • National Minimum Wage for Age:
  • Age 21 and over = £12.21 per hour
  • Age 18 to 20 = £10.00 per hour
  • Under 18 = £7.55 per hour
  • 27 days annual leave per year (plus bank holidays).
  • Learn from experienced professionals who are passionate about public service
  • Access to mentoring, training, and personal development opportunities
  • Discounts at high street and online retailers
  • FREE Physiotherapy and Counselling services plus many other Wellbeing benefits.
  • A modern office environment, along with Hybrid Working options to work part of your week from home following completion of a 6-month probationary period.
  • If you would like an informal discussion about this opportunity, please contact Chris Corden on 01642 526400 or email: chris.corden@adoptionteesvalley.org.uk

    Apply Now! Be bold. Be brave. Be the future of public service.

    You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.

    Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’. All communication will also appear in the ‘My Messages’ section of your North East Jobs account.

    Apprentice Business Support Officer (Adoption Tees Valley) employer: Stockton-on-Tees Borough Council

    At Stockton-on-Tees Borough Council, we pride ourselves on being an exceptional employer that champions personal and professional growth. Our apprenticeships not only provide a competitive salary and comprehensive training but also foster a supportive work culture where every team member is valued and encouraged to contribute to the community. With access to mentoring, wellbeing benefits, and a modern office environment, we are dedicated to nurturing the next generation of public service leaders in a vibrant and inclusive setting.
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    Contact Detail:

    Stockton-on-Tees Borough Council Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Apprentice Business Support Officer (Adoption Tees Valley)

    ✨Tip Number 1

    Research Stockton-on-Tees Borough Council and the Adoption Tees Valley team. Understanding their values and mission will help you align your personal statement with what they are looking for in a candidate.

    ✨Tip Number 2

    Prepare to discuss your commitment to community service during any interviews. Think of examples where you've contributed positively to your community or worked in a team setting.

    ✨Tip Number 3

    Showcase your willingness to learn by thinking of specific skills you want to develop during the apprenticeship. This demonstrates your motivation and readiness to grow within the role.

    ✨Tip Number 4

    If possible, reach out to current or former apprentices at Adoption Tees Valley. They can provide insights into the role and the application process, which can give you an edge in your interview.

    We think you need these skills to ace Apprentice Business Support Officer (Adoption Tees Valley)

    Good Communication Skills
    Teamwork Skills
    Organisational Skills
    Attention to Detail
    Time Management
    Customer Service Skills
    Basic IT Skills
    Diary Management
    Problem-Solving Skills
    Willingness to Learn
    Reliability
    Motivation
    Adaptability

    Some tips for your application 🫡

    Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Apprentice Business Support Officer position. Tailor your application to highlight how your experiences align with these requirements.

    Craft a Personal Statement: In your personal statement, clearly outline how you meet the qualifications and experience listed in the job description. Use specific examples from your past that demonstrate your communication skills, teamwork, and commitment to learning.

    Highlight Relevant Skills: Make sure to emphasise your English and Maths qualifications, as well as any relevant experience or skills that relate to administration support. Mention your willingness to learn and develop new skills, as this is crucial for an apprenticeship.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that all information is accurate and that your application reflects your genuine interest in the role and the community.

    How to prepare for a job interview at Stockton-on-Tees Borough Council

    ✨Show Your Passion for Community Service

    Make sure to express your enthusiasm for working within the community during the interview. Share any relevant experiences or volunteer work that demonstrate your commitment to making a difference.

    ✨Highlight Your Communication Skills

    Since the role involves answering queries and providing support, be prepared to discuss how you effectively communicate with others. Use examples from past experiences where you successfully collaborated in a team or resolved issues.

    ✨Demonstrate Your Willingness to Learn

    Emphasise your eagerness to develop new skills and grow through hands-on experience. Discuss any previous learning experiences and how they have prepared you for this apprenticeship.

    ✨Prepare Questions About the Role

    Show your interest by preparing thoughtful questions about the apprenticeship and the Adoption Tees Valley team. This not only demonstrates your enthusiasm but also helps you understand if the role is the right fit for you.

    Apprentice Business Support Officer (Adoption Tees Valley)
    Stockton-on-Tees Borough Council
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