At a Glance
- Tasks: Monitor live feeds and respond to public calls in a dynamic control room.
- Company: Join Stockton-on-Tees Borough Council, dedicated to safer communities and quality living.
- Benefits: Enjoy competitive salary, generous pension, annual leave, and learning opportunities.
- Other info: 12-hour shifts available; perfect for those who thrive in fast-paced settings.
- Why this job: Make a real impact on community safety while working in a tech-savvy environment.
- Qualifications: SIA CCTV and Security Licences preferred; willing to train within six months.
The predicted salary is between 24000 - 36000 £ per year.
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Control Room Operative, Stockton-on-Tees
Client:
Location:
Stockton-on-Tees, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
be0d329e5eb0
Job Views:
6
Posted:
01.08.2025
Expiry Date:
15.09.2025
Job Description:
Further Information At Stockton-on-Tees Borough Council, we believe in creating a workplace where people feel trusted, valued, and empowered to make a real difference. If you\'re looking for a career where your work directly contributes to safer communities and a better quality of life for residents and visitors alike — this is your opportunity!
We’re on the lookout for a motivated and tech-savvy individual to join our Security and Surveillance Team — a vital part of our mission to protect public spaces, reduce crime, and enhance community confidence.
As a Control Room Operative, you’ll be at the heart of our 24/7 operations, working in a modern CCTV and alarm receiving centre. We are looking for someone with potential to contribute to the Council’s vision for a safer environment for both the communities our residents live in but also for visitors to our town centres, parks, and open spaces.
Every day will be different, but the things you can expect to be involved in include:
- Monitor live feeds to help reduce crime and anti-social behaviour
- Respond to calls from the public and local businesses with professionalism and care
- Use cutting-edge software to support real-time decision-making
- Help protect council, business, and public assets across the borough
Your work will matter, as you will be directly supporting our goals to:
- Reduce crime and environmental offences
- Lower the fear of crime in our communities
- Safeguard vehicles, property, and public spaces
- Protecting our communities is a 24/7 operation, with 12-hour day and night shifts — ideal for those who thrive in dynamic, fast-paced environments.
While holding SIA CCTV and Security Licences is desirable, we welcome applicants who are willing to work towards these qualifications within six months of employment.
Please ensure you refer to the Job Description and the essential and desirable criteria in the Person Specification when completing the Personal Statement on the application form, as this information is used to select candidates for interview.
Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued, and supported to make a positive contribution at work.
We offer an excellent total reward package including a competitive salary, generous pension scheme, and annual leave entitlement, as well as access to a number of additional employee benefits and a wide range of learning and development opportunities.
For more information about working for Stockton-on-Tees Borough Council, please visit the Careers section on our website:
#J-18808-LjbffrControl Room Operative in Stockton-on-Tees employer: Stockton Council
At Stockton-on-Tees Borough Council, we foster a supportive and empowering work environment where every Control Room Operative plays a crucial role in enhancing community safety and quality of life. Our commitment to employee growth is reflected in our comprehensive training programmes and generous benefits package, including competitive salaries and a robust pension scheme, making us an exceptional employer for those seeking meaningful and impactful careers in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Control Room Operative in Stockton-on-Tees
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Control Room Operative. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Stockton Council. Don’t hesitate to reach out and ask for insights or informational interviews!
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Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Control Room Operative candidates.
✨Directly Apply to Stockton Council
Don’t forget to apply for the Control Room Operative role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Stockton Council.
We think you need these skills to ace Control Room Operative in Stockton-on-Tees
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Stockton Council. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Stockton Council.
How to prepare for a job interview at Stockton Council
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Stockton Council.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Stockton Council.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Stockton Council.
