At a Glance
- Tasks: Schedule repairs and manage queries in a fast-paced, supportive environment.
- Company: Join Three Sixty, a values-driven company making a difference in Greater Manchester.
- Benefits: Enjoy competitive pay, career growth, and a chance to give back to the community.
- Other info: Diverse and inclusive workplace with opportunities for innovation and personal growth.
- Why this job: Be the first point of contact, helping customers and operatives while enhancing your organisational skills.
- Qualifications: Strong communication and organisational skills; experience in social housing is a plus.
The predicted salary is between 24300 - 29700 £ per year.
Permanent, Full-Time (40 hours per week)
Are you highly organised? Do you enjoy working in a fast-paced environment within a busy team? Are you able to build and maintain positive relationships and deliver excellent customer service? If so, we’d love to hear from you! We’re currently recruiting a Planner to join our Business Support Team. You will work alongside our planning team, scheduling repairs on both domestic, void, and commercial contracts.
The key purpose of this position is to provide a quality repair service to both our customers and the community and be the first point of contact for queries relating to works scheduled and emergency repairs.
In your role as Planner, you will:
- Act as the first point of contact for our operatives and subcontractors.
- Maximise the efficiency of operatives' schedules.
- Ensure all appointments and emergency repairs are completed within priority timescales.
- Keep customers informed about their scheduled appointments.
- Notify managers of any resourcing challenges that may impact performance.
- Liaise with subcontractors and suppliers, handling queries and processing invoices.
What we're looking for:
- Strong verbal and written communication skills.
- Excellent organisational skills.
- Ability to thrive in a fast-paced environment.
- Capability to build and maintain effective internal and external relationships.
- Experience in social housing or repairs planning would be beneficial.
The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.
This role will be on Three Sixty terms and conditions. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team.
If you require any reasonable adjustments to complete your application, please contact the People & OD Team on humanresources@stockporthomes.org. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page.
We encourage you to apply early! We may close the vacancy sooner if we find the right candidate.
Closing date: 6th October 2026
Interview date: 12th October 2026
About Us
Three Sixty is a pioneering, multi-million-pound construction, maintenance and property management company which donates surplus back into social causes across Greater Manchester. As part of Stockport Homes Group, Three Sixty completes a lot of work for the housing stock that Stockport Homes manages, including the maintenance and repair of all social housing within the borough. As well as this, Three Sixty acts as a private contractor and completes construction, management and maintenance works for local authorities, private landlords and other businesses across Greater Manchester.
A limited company within Stockport Homes Group, Three Sixty is proud to be a ‘profit for purpose’ organisation. Three Sixty is a values driven organisation committed to achieving the Group’s mission of ‘One team, transforming lives’. All staff working for Three Sixty are given everything they need to successfully and safely complete their roles and an exciting culture means every team member in Three Sixty has the opportunity to innovate, grow and give back to the community.
Customers and colleagues are at the heart of what Three Sixty does and the company are proud to offer all staff a unique experience in the sector where success helps communities thrive.
We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in.
Planner in Stockport employer: Stockport Homes Group
Stockport Homes Group is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation in the construction and procurement sectors. With a strong commitment to employee development, we provide ample opportunities for growth and advancement, ensuring our team members are equipped with the skills needed to excel. Located in Stockport, our organisation fosters a supportive environment where your contributions directly impact the community, making your work both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Planner in Stockport
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Stockport Homes Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Stockport Homes Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Stockport Homes Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Planner in Stockport
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Stockport Homes Group:This is your chance to really connect with the team at Stockport Homes Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Stockport Homes Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Stockport Homes Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Stockport Homes Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Stockport Homes Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
