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- Tasks: Provide housing advice and support to those in need, focusing on preventing homelessness.
- Company: Stockport Homes Group, dedicated to transforming lives through affordable housing.
- Benefits: Full-time role with a supportive team and opportunities for personal growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Passion for customer service and willingness to learn about housing legislation.
- Other info: Embrace diversity and be part of a culture that values individuality.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Fixed-Term 12 Month Maternity Cover
Full-Time (37 hours per week)
Stockport Homes Group is a great place to work. We pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities.
We’re currently recruiting a Housing Options Officer to provide an excellent housing options and advice service. A key part of this role is delivering comprehensive advice and assistance to people in housing need. You will have a core focus on preventing homelessness and helping people explore alternative accommodation options.
We are looking for someone who has:
- The ability and passion to deliver a high-quality service to customers.
- The ability to work positively within a team setting.
- A strong knowledge of housing options legislation (or the ability and passion to learn), and an understanding of homelessness prevention tools.
- The ability to listen actively, and is able to empathise with customers.
The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.
This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service.
We understand that if you don’t meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team.
If you require any reasonable adjustments to complete your application, please contact the People & OD Team.
Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate.
Closing Date: 11th January 2026
Interview Date: 23rd January 2026
Housing Options Officer in Stockport employer: Stockport Homes Group
Contact Detail:
Stockport Homes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Options Officer in Stockport
✨Tip Number 1
Get to know the company! Research Stockport Homes Group and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to housing and community services. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to housing options and homelessness prevention. Think about real-life examples from your experience that demonstrate your skills and passion for helping others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, if you have any questions or need adjustments, reach out to the People & OD Team – they’re there to help!
We think you need these skills to ace Housing Options Officer in Stockport
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. Talk about why you want to work in housing options and how you can make a difference in people's lives.
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially in housing or customer service. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Be Authentic: Remember, we value authenticity! Be yourself in your application and share your unique perspective. This is your chance to show us who you are and how you fit into our 'Be You' approach.
Apply Directly: Don’t forget to apply through our careers page! We won’t accept applications from third-party sites, so make sure your application lands directly in our hands for review.
How to prepare for a job interview at Stockport Homes Group
✨Know Your Housing Legislation
Brush up on housing options legislation and homelessness prevention tools before your interview. Being able to discuss these topics confidently will show that you’re serious about the role and ready to hit the ground running.
✨Showcase Your Empathy
Prepare examples of how you've actively listened and empathised with customers in previous roles. This is crucial for a Housing Options Officer, so demonstrating your ability to connect with people will set you apart.
✨Team Player Mindset
Think of instances where you’ve worked positively within a team. Stockport Homes Group values collaboration, so be ready to share how you contribute to a team environment and support your colleagues.
✨Embrace the 'Be You' Approach
Familiarise yourself with the SHG 'Be You' approach and think about how you can embody this in your work. Be prepared to discuss how diversity and inclusion matter to you and how you can help enhance this culture within the team.