At a Glance
- Tasks: Support legal teams in managing disrepair claims and projects for social housing.
- Company: Join Stockport Homes, a leading organisation transforming lives through housing.
- Benefits: Full-time role with a supportive team and opportunities for personal growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in technical teams and strong communication skills are essential.
- Other info: Diverse and inclusive workplace that values every individual.
The predicted salary is between 28800 - 43200 £ per year.
Permanent Full Time - 37 hours per week
Stockport Homes Group is a great place to work. We pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities.
We now have an opportunity for a Disrepair Officer to join our new Client Team, where you will provide a fully supportive service to our in‑house Legal Disrepair Surveyors, supporting the team on responding to disrepair claims and project managing fire damage and minor works projects. We’re looking for an organised and meticulous individual, with experience of working within a technical team. You will support the team to defend disrepair cases within a social housing environment, have awareness of Housing legislation including HHSRS, and you will be a team player with excellent communication skills, capable of developing strong relationships with a range of stakeholders. Resilient, assertive and consistent, you must be driven to deliver quality services.
You Will Be Responsible For:
- Collating and producing witness statement reports by interrogating IT systems to obtain related data.
- Liaising with the Building Surveyors for scheduling appointments.
- Being responsible for the collection and reporting of related disrepair data and performance.
Our Ideal Candidate Will:
- Take responsibility for dealing with matters within your own authority and escalating issues appropriately.
- Be able to work in an office environment and possess a good level of IT skills around Microsoft packages such as Word or Excel.
- Be a great people person and able to communicate effectively.
The SHG Be You approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHGs Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.
This role will be on Stockport Homes Limited terms and conditions. We understand that if you don’t meet every requirement, you may be hesitant to apply, but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. We encourage an early application as we will interview suitable applicants throughout the campaign and close the advert once we have filled the vacancy.
About Us: Stockport Homes is Stockport’s largest landlord and a management organisation which acts as landlord for both Stockport Council’s social housing and our own property portfolio. We’re more than just so‑called rent collectors. We’re an award‑winning, trailblazing public sector company that strives to transform lives by offering tenants advice and support on health and wellbeing, finance, youth engagement, employment and education opportunities as well as help at home. At Stockport Homes we believe in being ambitious, making a difference in our local communities, and serving our customers with passion. We believe in approaching problems with innovation, in respecting our partners, colleagues and customers and in striving for excellence.
We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG Be You approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHGs Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in.
Disrepair Officer in Stockport employer: Stockport Homes Group
Contact Detail:
Stockport Homes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disrepair Officer in Stockport
✨Tip Number 1
Get to know the company! Research Stockport Homes Group and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to housing and community services. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role of Disrepair Officer. Be ready to discuss specific examples of how you've handled similar situations in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Stockport Homes family.
We think you need these skills to ace Disrepair Officer in Stockport
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and supporting our customers.
Tailor Your Experience: Make sure to highlight your relevant experience, especially in technical teams or social housing. We’re looking for organised and meticulous individuals, so be specific about how your skills match what we need!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This will help us see your communication skills right from the start!
Apply Early!: Don’t wait until the last minute to submit your application. We encourage early applications as we’ll be interviewing suitable candidates throughout the process. Get your foot in the door with us at Stockport Homes!
How to prepare for a job interview at Stockport Homes Group
✨Know Your Stuff
Make sure you brush up on housing legislation, especially the HHSRS. Understanding the legal aspects of disrepair claims will show that you're serious about the role and can engage effectively with the in-house Legal Disrepair Surveyors.
✨Show Off Your Organisational Skills
As a Disrepair Officer, being organised is key. Prepare examples from your past experiences where you've successfully managed projects or data collection. This will demonstrate your ability to handle the responsibilities of the role.
✨Be a People Person
Since this role involves liaising with various stakeholders, practice your communication skills. Think of scenarios where you've built strong relationships in previous jobs and be ready to share those stories during the interview.
✨Embrace the SHG Values
Familiarise yourself with Stockport Homes Group's values and the 'Be You' approach. Be prepared to discuss how you align with these values and how you can contribute to their mission of transforming lives and supporting communities.