At a Glance
- Tasks: Support over 5,000 customers by responding to emergency calls and assisting with falls.
- Company: Join a caring team dedicated to helping people live independently in Stockport.
- Benefits: Full-time role with flexible shifts, competitive pay, and opportunities for personal growth.
- Other info: Diversity is valued; we encourage all to apply, even if you don't meet every requirement.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Empathy, organisation, and a full UK driving licence are essential.
The predicted salary is between 30000 - 42000 £ per year.
Permanent, Full-Time (37 hours per week). Due to a number of promotions within the team, we are currently recruiting for three Carecall Officers to join our Independent Living Carecall Team in Stockport. This is a full-time role working an average of 37 hours per week on a rota basis. This role requires flexibility, as you will work on a rotating shift pattern that includes day shifts, night shifts, and weekends. You must be comfortable working alone at times and with different colleagues across shifts to ensure continuous service delivery.
As a Carecall Officer, you will be part of a vital service that supports over 5,000 customers across Stockport. The Carecall service operates 24 hours a day, 365 days a year, providing a 24-hour telephone monitoring system and a TSA-accredited Falls Response Service. You will play a key role in helping customers remain safe and independent in their own homes.
Your responsibilities will include:
- Responding to emergency alarm calls
- Attending customers’ homes to assist those who have experienced a fall
- Providing a safe and supportive lifting service
- Carrying out basic repairs to monitoring equipment
- Installing new devices
- Promoting the full range of technology available to support independent living
We are looking for someone who is caring, empathetic, and able to build trust with customers. You should be highly organised, able to follow procedures independently, and confident using IT systems. A full UK driving licence is essential for this role.
The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.
This role will be on SKylight terms and conditions. The successful applicant's appointment will be subject to satisfactory enhanced clearance by the Disclosure and Barring Service.
We understand that if you don’t meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People & OD Team.
Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate.
Closing Date: 29th January 2026
Interview Date: 6th February 2026
Carecall Officer in Stockport employer: Stockport Homes Group
Stockport Homes Group is an exceptional employer, dedicated to transforming lives in Stockport through a values-driven approach. With a strong commitment to employee growth and a supportive work culture, we offer meaningful opportunities to make a difference in the community while enjoying a range of benefits, including a focus on diversity and inclusion. Join us in a rewarding role as a Senior Carecall Officer, where you can contribute to the safety and independence of vulnerable individuals in a thriving organisation that prioritises social impact.
StudySmarter Expert Advice🤫
We think this is how you could land Carecall Officer in Stockport
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Stockport Homes Group for the Carecall Officer role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Carecall Officer in Stockport
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Stockport Homes Group, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Stockport Homes Group, and how you can make a difference!
How to prepare for a job interview at Stockport Homes Group
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Stockport Homes Group.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Stockport Homes Group appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Stockport Homes Group supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
