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- Tasks: Be the go-to person for housing management in your neighbourhood, tackling challenges head-on.
- Company: Join Stockport Homes Group, a trailblazing organisation transforming lives through community support.
- Benefits: Enjoy a full-time role with opportunities for personal growth and a supportive work culture.
- Why this job: Make a real difference in people's lives while developing valuable skills in a dynamic environment.
- Qualifications: No specific experience required; just bring your passion for helping others and a willingness to learn.
- Other info: Diversity is celebrated here; we encourage everyone to apply and be their authentic selves.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Neighbourhood Housing Officer role at Stockport Homes Group. Stockport Homes Group provided pay range. This range is provided by Stockport Homes Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range: Permanent, Full Time (37 hours per week). We are a values driven organisation committed to achieving our mission of ‘One team, transforming lives’, but we’re also entrepreneurial, maximising the value of our money and resources.
We are currently looking to recruit a Neighbourhood Housing Officer to join our team! As a first point of contact, you will provide a customer focused housing management service within a designated neighbourhood. The work undertaken will meet the aims and objectives of Stockport Homes and achieve our mission to transform lives.
As a Neighbourhood Housing Officer, you must be confident in order to enforce tenancy conditions and challenge behaviours using various tools and powers at your disposal. This will require excellent organisational and problem solving skills, a high level of resilience, the ability to work on your own initiative with minimal supervision and excellent interpersonal and communications skills to work with partners and colleagues to jointly tackle issues.
With excellent customer care skills and a commitment to making a difference to the neighbourhoods you will manage, you must be capable of working positively and enthusiastically in sometimes challenging circumstances and have an interest in Housing law relating to the management of Social Housing.
With good problem solving skills and the ability to work both on your own initiative and as part of a team, you must be able to use a wide range of IT packages to manage tenancy details and case work and be willing to deal with different types of workloads and problems. Due to the nature of the role, a valid current driving licence and access to a car is essential.
The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.
This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service.
We understand that if you don’t meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate.
If you require any reasonable adjustments to complete your application, please contact the People & OD Team.
Closing date: 23rd March 2025. Interview date: 31st March 2025.
Stockport Homes is Stockport’s largest landlord and a management organisation which acts as landlord for both Stockport Council’s social housing and our own property portfolio. But we’re more than just so-called rent collectors. We’re an award-winning, trailblazing public sector company that strives to transform lives by offering tenants advice and support on health and wellbeing, finance, youth engagement, employment and education opportunities as well as help in the home.
At Stockport Homes we believe in being ambitious, making a difference in our local communities, and serving our customers with passion. We believe in approaching problems with innovation, in respecting our partners, colleagues and customers and in striving for excellence.
We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in.
Neighbourhood Housing Officer employer: Stockport Homes Group
Contact Detail:
Stockport Homes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Housing Officer
✨Tip Number 1
Familiarise yourself with the local housing laws and regulations. Understanding the legal framework surrounding social housing will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of Stockport Homes Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the Neighbourhood Housing Officer position.
✨Tip Number 3
Prepare examples of how you've successfully managed challenging situations in previous roles. Highlighting your problem-solving skills and resilience will resonate well with the values of Stockport Homes Group.
✨Tip Number 4
Showcase your customer care skills by preparing to discuss specific instances where you've made a positive impact on clients or communities. This aligns perfectly with the mission of transforming lives that Stockport Homes Group stands for.
We think you need these skills to ace Neighbourhood Housing Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Neighbourhood Housing Officer position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience in housing management, customer service, or community engagement. Use specific examples to demonstrate your problem-solving skills and resilience in challenging situations.
Highlight Your Skills: Make sure to mention your organisational and communication skills, as well as your ability to work independently. Discuss your familiarity with IT packages relevant to housing management, as this is crucial for the role.
Personalise Your Application: Address your application to the hiring team at Stockport Homes Group and express your enthusiasm for their mission of transforming lives. Mention how you can contribute to their values and goals, particularly in enhancing community diversity.
How to prepare for a job interview at Stockport Homes Group
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Neighbourhood Housing Officer. Be prepared to discuss how your skills and experiences align with the role, especially in areas like customer service and problem-solving.
✨Showcase Your Communication Skills
As this role requires excellent interpersonal skills, be ready to demonstrate your ability to communicate effectively. Prepare examples of how you've successfully resolved conflicts or worked collaboratively with others in previous roles.
✨Familiarise Yourself with Housing Law
Having a basic understanding of housing law is crucial for this position. Brush up on relevant legislation and be prepared to discuss how it applies to the management of social housing during your interview.
✨Demonstrate Resilience and Initiative
The role can be challenging, so it's important to show that you can handle difficult situations with resilience. Share examples from your past where you've taken initiative to solve problems or improve processes, highlighting your ability to work independently.
