At a Glance
- Tasks: Support daily operations and maintain cleanliness in a new Extra Care facility.
- Company: Stockport Homes creates welcoming environments for customers in independent living.
- Benefits: Enjoy a collaborative team culture and flexible working hours.
- Other info: Diversity is valued; all applicants are encouraged to apply.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Customer service skills, knowledge of health and safety, and cleaning experience required.
The predicted salary is between 24000 - 36000 £ per year.
Permanent, Part Time (25 hours per week)
Are you passionate about making a real difference to people’s lives? Do you take pride in creating safe, clean and welcoming spaces? If you’re someone who brings energy, empathy and outstanding customer service to everything you do, we’d love you to join our team!
Why This Role Matters
The Independent Living Team, is proud to introduce the opening of Brookhead Lodge, a new Extra Care Scheme, committed to maintaining excellent standards of safety, cleanliness, and presentation across the building. Brookhead Lodge comprises 49 apartments supporting residents with medium to high care needs to live as independently as possible within a safe, comfortable, and welcoming environment.
The Extra Care Facilities Officer will take responsibility for the building, ensuring all health and safety requirements are met and that the scheme remains clean, well‑maintained, and fit for purpose. They will work positively with colleagues and the on‑site care provider to uphold the highest standards across the scheme.
This is a meaningful role where no two days are the same, and where your contribution genuinely enhances the wellbeing and daily experiences of our residents.
What You’ll Do
As our Extra Care Facilities Officer, you will:
- Maintain high standards of cleanliness and safety throughout the building, indoors and outdoors.
- Deliver outstanding customer service, working positively with colleagues, residents, visitors and contractors.
- Manage and monitor cleaning stock, materials and equipment, ensuring safe usage and correct COSHH compliance.
- Respond proactively to areas requiring intensive or reactive cleaning.
- Support events and activities alongside the Independent Living Officer and on‑site care provider.
- Receive and process scheme deliveries.
- Promote recycling and sustainability, supporting SHG’s Green Agenda.
- Work safely at all times, following risk assessments, training and safe systems of work.
- Stay adaptable, open to change and committed to ongoing training.
About You
You’ll bring:
- Flexibility to work across a 5‑day rota, including occasional evenings or weekends.
- A warm, positive and enthusiastic approach to customer service.
- Understanding of health & safety and safe systems of work.
- Experience in a customer‑focused role.
- Great problem‑solving skills and the ability to work independently and as part of a team.
- Commitment to high standards, including in a physically demanding role.
- A strong commitment to equality, diversity and inclusive practice.
- Alignment with our ASPIRE core values and Considerate Colleague principles.
If you’re excited by the idea of helping to create a clean, safe and supportive environment for our customers, we’d love to hear from you. Join a team that takes pride in going the extra mile, and help us make a positive impact every single day.
The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.
This role will be on Skylight terms and conditions.
The successful applicant\'s appointment will be subject to satisfactory enhanced clearance by the Disclosure and Barring Service.
We understand that if you don\'t meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team.
If you require any reasonable adjustments to complete your application, please contact the People & OD Team on humanresources@stockporthomes.org.
Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page.
Please note: We encourage you to apply early! We will be reviewing applications and conducting interviews on a rolling basis throughout the campaign so we may close the advert sooner if we find the right candidate.
Extra Care Facilities Officer in Stockport employer: Stockport Homes Group
At Stockport Homes, we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. As an Extra Care Facilities Officer in Cheadle, you will not only contribute to the well-being of our residents but also benefit from ongoing professional development opportunities and a culture that values diversity and collaboration. Join us in making a meaningful impact while enjoying a fulfilling career with a dedicated team that truly cares.
StudySmarter Expert Advice🤫
We think this is how you could land Extra Care Facilities Officer in Stockport
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Stockport Homes Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Stockport Homes Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Stockport Homes Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Stockport Homes Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Extra Care Facilities Officer in Stockport
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Stockport Homes Group:Before hitting send, make sure to tailor your application specifically to Stockport Homes Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Stockport Homes Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
