At a Glance
- Tasks: Provide excellent front of house reception and admin support at a vibrant college.
- Company: Aquinas College, a thriving Catholic Sixth Form College in Stockport.
- Benefits: Competitive salary, flexible working hours, and a supportive work environment.
- Other info: Inclusive workplace culture with opportunities for personal growth.
- Why this job: Join a dynamic team and make a real difference in students' lives.
- Qualifications: Enthusiastic individuals with strong communication and organisational skills.
Aquinas is a thriving Catholic Sixth Form College in Stockport with around 2500 FTE students. The College wishes to appoint to the following post to start as soon as possible to provide an excellent front of house reception and administration support to the college’s office and student information functions.
Your Role:
- Part Time: 22.5 Hours, 12 noon – 4.30pm Monday – Friday
- Term Time plus 1 week
- Permanent
- Start Date: ASAP
About You:
The above appointment will be made on the Sixth Form Colleges’ Association (SFCA) Support Staff Pay Scale, as specified. Candidates must be innovative, enthusiastic and must meet the appropriate person specification.
About Our School:
As a college committed to equal opportunities, we positively welcome applications from all sections of the community. The college and all its personnel are committed to safeguarding the welfare of children and young people. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. Also, as part of due diligence, the college will carry out an online search on any shortlisted candidate.
Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce. We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.
Receptionist / Administrative Assistant in Hazel Grove employer: Stockport Council
St Paul’s CE Primary School is an exceptional employer, offering a supportive and nurturing environment where staff are valued and encouraged to grow professionally. With a strong commitment to safeguarding and promoting the welfare of children, the school fosters a collaborative work culture that prioritises continuous improvement and high-quality professional development. Located in the heart of Brinnington, employees benefit from a warm community atmosphere and the opportunity to make a meaningful impact on the lives of children and families.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Administrative Assistant in Hazel Grove
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Stockport Council and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Stockport Council and let us see your personality shine through!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Stockport Council.
Get Familiar with Our Brand:Before applying, take some time to learn about Stockport Council and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Stockport Council
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Stockport Council.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Stockport Council will surely appreciate.
