At a Glance
- Tasks: Provide IT support and maintain computer systems at Stockport Academy.
- Company: Join an award-winning school committed to life-changing education.
- Benefits: Competitive salary, flexible working options, and over 250 exclusive perks.
- Other info: Full-time role with excellent career growth and work-life balance.
- Why this job: Make a real difference in education while developing your tech skills.
- Qualifications: Experience in IT support and troubleshooting in a Microsoft Windows environment.
The predicted salary is between 24169 - 25674 £ per year.
Salary Band 2 FTE £24,978.00 to £33,882.00 per annum.
Stockport Academy is an award-winning secondary school, graded Good by Ofsted. The successful applicant will join a school where inspectors noted that staff are "highly motivated because they feel valued". Stockport Academy is part of United Learning, a large, and growing, group of schools aiming to offer a life-changing education to children and young people across England. United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check. We always appoint on merit, and we are open to discussing flexible working options.
We are looking to recruit an IT technician who will be primarily based at Stockport Academy, but working as part of a regional ICT delivery service to 11 academies. The role of IT Technician will involve working as part of a team to provide IT support and contribute to the effective operation, maintenance and repair of all computers and computer related resources throughout the academy.
Key Responsibilities:
- Provide first line technical support, responding to users’ helpdesk requests in a timely and effective manner to minimise any disruption to teaching, learning or administration at Stockport Academy.
- Monitor the performance and fitness for purpose of end-user devices and peripherals at Stockport Academy, resolving hardware and software faults, finding temporary workarounds where necessary and escalating within the IT Service where provision is no longer suitable.
- Under the direction of IT Service Site Manager, monitor and manage network stability and performance at Stockport Academy.
- Under the direction of IT Service Site Manager, implement change requests at Stockport Academy.
- Under the direction of IT Service Site Manager, ensure compliance with backup, anti-virus and other security provisions at Stockport Academy.
About You:
The post holder will need to demonstrate a sound knowledge of PCs, laptops, printers, audio-visual components and other network devices as well as experience of supporting users within a Microsoft Windows environment. Knowledge, experience, and the ability to trouble-shoot and resolve a spectrum of first/second line issues ranging from hardware through to software is required.
The position is full time (37.5 hours per week), all year round. Although the role has predominantly fixed working hours, it may involve, where the business requires, both evening and weekend work. The role holder will therefore need to demonstrate a degree of flexibility and willingness to work unsociable hours if called upon. It is expected that the post holder will adapt their working hours around the business needs of the academy and IT service.
The post comes with 25 days holiday entitlement in addition to Bank Holidays and the successful candidate will be enrolled automatically into the Local Government Pension Scheme (LGPS) run by Greater Manchester Pension Fund (GMPF).
IT Technician in Stockport employer: Stockport Academy's SEND co
Stockport Academy, part of the United Learning group, is an exceptional employer that prioritises staff well-being and professional growth. With a strong commitment to providing a supportive work environment, employees benefit from flexible working options, extensive employee rewards through Perkbox, and opportunities for career advancement within a collaborative network of academies. The academy's focus on safeguarding and promoting welfare ensures a meaningful and rewarding experience for all staff members.
Contact Details:
Stockport Academy's SEND co Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician in Stockport
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Stockport Academy's SEND co values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Stockport Academy's SEND co might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Stockport Academy's SEND co!
✨Direct Apply to Stockport Academy's SEND co
Let's not forget to apply directly through the Stockport Academy's SEND co website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technician in Stockport
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Stockport Academy's SEND co.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Stockport Academy's SEND co. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Stockport Academy's SEND co
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
