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- Tasks: Support day-to-day operations, ensuring compliance and safety for vulnerable individuals.
- Company: A growing charitable organisation dedicated to supporting vulnerable adults and children.
- Benefits: 28 days annual leave, health plan, retail discounts, and excellent training opportunities.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Strong IT skills, attention to detail, and experience in compliance or facilities management.
- Other info: Join a collaborative culture where your voice truly matters.
The predicted salary is between 36000 - 60000 £ per year.
Permanent, Full Time (37.5 hours per week) Office-based
We are a growing charitable organisation delivering CQC-regulated services that support vulnerable adults and children. Our work is values-driven, rooted in our core values of support, respect, professionalism, innovation, honesty, and accountability. As we continue to grow, we’re expanding our Operations Team and are looking for an Operations Coordinator to join us. This is a varied, hands-on role where you’ll play a vital part in keeping our services safe, compliant, and running smoothly. You’ll work closely with our Estates & Operations Manager and alongside an existing Operations Coordinator, giving the team resilience, continuity, and additional capacity.
About the Role
As an Operations Coordinator, you’ll support day-to-day operational activity across our services, with a strong focus on:
- Health & Safety Compliance and risk
- Facilities and contractor coordination
- Vehicle and fleet administration
- Operational projects and improvements
This is an ideal role for someone who enjoys organisation, problem-solving, and making sure the details are done properly — while knowing their work genuinely helps protect and support vulnerable people.
Key Responsibilities
Compliance, Health & Safety & Risk
- Support compliance with Health & Safety legislation, fire safety regulations, and CQC requirements
- Assist with risk assessments, safety audits, hazard reporting, LOLER inspections and PAT testing
- Ensure fire safety systems, drills, and evacuation procedures are tested, recorded, and reviewed
- Support incident reporting and ensure actions and learning are followed through
- Contribute to business continuity planning and emergency response arrangements
Facilities & Operational Projects
- Coordinate refurbishments, repairs, maintenance, and planned works
- Liaise with contractors, checking insurance, qualifications, and compliance documentation
- Monitor quality, progress, and Health & Safety standards on site
- Budget management, spend accountability.
Vehicle & Fleet Compliance
- Support fleet compliance, including MOTs, PSV checks, VED, CTA permits, and Blue Badge requirements
- Maintain accurate records and ensure documentation is inspection-ready
- Assist with servicing, repairs, and resolving vehicle issues promptly
- Produce a working rota for the driving team
Administration, Records & Reporting
- Maintain accurate compliance logs, registers, and audit trails
- Produce clear reports for managers and external stakeholders
- Financial budget management
Communication, Training & Support
- Act as a professional and approachable point of contact for staff and contractors
- Work collaboratively with the existing Operations Coordinator to ensure consistency and resilience
- Support Health & Safety training, inductions, and awareness activity
About You
We’re looking for someone who is organised, proactive, and confident working in a compliance-focused environment. You’ll need:
- Strong IT skills (Microsoft Excel, Word, Outlook, PowerPoint, Teams)
- Excellent communication and organisational skills
- Experience in compliance, Health & Safety, facilities, contractor coordination, or fleet administration
- A high level of attention to detail and confidence in managing records and reports
- Budget management and spend control
- A full UK driving licence with access to a vehicle and business insurance
- Comfort working in environments with people with disabilities in both adults and children
Desirable (but not essential):
- Knowledge of CQC standards
- Experience in health or social care settings
- Familiarity with LOLER, PAT testing, or statutory inspections
- Health & Safety training (IOSH / NEBOSH) or willingness to work towards this
Why Join Us?
We offer a genuinely rewarding package, including:
- 28 days’ annual leave (rising with service)
- Cash-back health plan with 24/7 GP access
- Retail discounts at hundreds of major brands
- Cycle to Work scheme
- Stream – access earned wages early
- Life assurance after probation
- Pension with employer contributions
- A regular staff prize draw
- Excellent training, development, and progression opportunities
- A strong wellbeing programme and Employee Assistance Programme
- A supportive, collaborative culture where your voice matters
Additional Information
- Occasional out-of-hours support may be required
- Enhanced DBS check required in line with our safeguarding responsibilities
- On occasion, to support fundraising with activities and social media posts
- We are committed to equality, diversity, and inclusion and welcome applications from all backgrounds
Operations Coordinator employer: Stockdales
Contact Detail:
Stockdales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at the organisation. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching the organisation’s values and recent projects. Show us how your skills align with our mission to support vulnerable adults and children — it’ll make you stand out!
✨Tip Number 3
Practice common interview questions and have examples ready that showcase your organisational and problem-solving skills. We love hearing about real-life situations where you’ve made a difference!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Operations Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in compliance, Health & Safety, and operational projects. We want to see how your skills align with our values and the specific responsibilities of the Operations Coordinator role.
Showcase Your Organisational Skills: Since this role is all about keeping things running smoothly, give us examples of how you've successfully managed multiple tasks or projects in the past. We love seeing a proactive approach to problem-solving!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Clarity is key!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Stockdales
✨Know Your Compliance Stuff
Make sure you brush up on your knowledge of Health & Safety legislation and CQC requirements. Being able to discuss specific compliance scenarios or share experiences related to risk assessments will show that you're not just familiar with the terms, but you understand their importance in keeping services safe.
✨Show Off Your Organisational Skills
Prepare examples of how you've successfully managed projects or coordinated tasks in the past. Whether it's handling refurbishments or managing fleet compliance, having concrete examples ready will demonstrate your ability to keep things running smoothly and efficiently.
✨Be Ready to Talk Tech
Since strong IT skills are a must, be prepared to discuss your experience with Microsoft Excel, Word, and other tools mentioned in the job description. You might even want to bring along a sample report or log you've created to showcase your proficiency and attention to detail.
✨Emphasise Your People Skills
As an Operations Coordinator, you'll be working closely with various stakeholders. Be ready to share how you've effectively communicated and collaborated with others in previous roles. Highlighting your approachable nature and teamwork will resonate well with the values of support and respect that the organisation holds dear.
