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- Tasks: Lead and inspire the housekeeping team to maintain luxury standards in a 5-star hotel.
- Company: Join the prestigious Stock Exchange Hotel, part of the Autograph Collection by Marriott.
- Benefits: Enjoy fantastic discounts, pension scheme, and support through our Employee Assistance Programme.
- Why this job: Make a real impact on guest experiences in a stunning historical setting.
- Qualifications: Previous housekeeping management experience and strong leadership skills required.
- Other info: Dynamic role with opportunities for personal growth and recognition.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an experienced and passionate Housekeeping Manager to lead our housekeeping operation at our luxury 5-star hotel in the heart of Manchester. As Housekeeping Manager, you will be responsible for ensuring the hotel is maintained to the highest standards of cleanliness and presentation at all times. You will work closely with the Front Office and Maintenance teams to deliver a seamless guest experience.
Responsibilities
- Managing the day-to-day housekeeping operation across bedrooms and public areas
- Leading, training and motivating the housekeeping team
- Setting and maintaining exceptional cleanliness and presentation standards
- Preparing staff rotas and managing labour costs effectively
- Conducting room checks and quality inspections
- Managing linen, laundry and housekeeping stock
- Ensuring full compliance with health & safety and COSHH regulations
- Handling guest feedback professionally and proactively
This is a hands-on leadership role for someone who takes real pride in standards, presentation and guest experience, and who enjoys motivating and developing a close-knit team.
Requirements
- Previous experience in a housekeeping management or supervisory role within a hotel environment
- Strong leadership skills with a hands-on, supportive management style
- Excellent attention to detail and high personal standards
- Good organisational and time-management skills
- Confident communicator with a guest-focused mindset
- Flexible to work weekends and peak periods as required
About Stock Exchange Hotel
Stock Exchange Hotel is located within the heart of central Manchester, positioned on Norfolk Street in between Market Street and King Street. Set within the former home of the Manchester Stock Exchange, every detail has been meticulously considered to create our luxury, boutique accommodation and capture the spirit and heritage of the building. This stunning example of Edwardian Baroque architecture, with its original marble, brass, and woodwork, has been carefully restored to breathe new life into one of the city’s most historically symbolic institutions. As part of the Autograph Collection by Marriott, Stock Exchange Hotel stands among a portfolio of independent hotels celebrated for their unique character and individuality. The partnership allows guests to enjoy the authenticity and personality of a boutique hotel, combined with the assurance and recognition of a global brand. With a dedicated, highly knowledgeable, and experienced team, the Stock Exchange Hotel is committed to curating unique experiences and quality service in an exquisite setting.
Benefits
- Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
- Heroic Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs.
- Fantastic Food & Beverage Discounts: Enjoy mouthwatering discounts at our partnered restaurants and bars.
- Mind-Blowing Employee Discount Rates: As a GG Hospitality team member, you get exclusive access to unbeatable travel discounts.
- Perks Galore with Reward Gateway: Explore a world of exciting offers on entertainment, fitness, shopping, and more.
- Gym Membership Discounts: Unlock exclusive savings to enhance your fitness journey.
- Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme.
- Long Service Incentives: Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
- Meals on Duty: Fuel your success with free meals on duty.
Housekeeping Manager - Manchester employer: Stock Exchange
Contact Detail:
Stock Exchange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Manager - Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at luxury hotels. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for housekeeping shine through. Share stories about how you've led teams and maintained high standards – it’s all about making a memorable impression.
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t just apply – follow up with a quick email or call to express your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for the unexpected! During interviews, be ready for scenario-based questions. Think about how you’d handle guest feedback or manage a busy shift. Practising these responses can help you feel more confident and ready to impress.
We think you need these skills to ace Housekeeping Manager - Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housekeeping Manager role. Highlight your previous experience in housekeeping management and any leadership roles you've held. We want to see how your skills align with our luxury hotel standards!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for maintaining high cleanliness standards and your approach to leading a team. Let us know why you’re excited about the opportunity at Stock Exchange Hotel.
Showcase Your Attention to Detail: In the hospitality industry, attention to detail is key. Use specific examples in your application that demonstrate how you've maintained exceptional cleanliness and presentation standards in your previous roles. We love seeing that pride in your work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Stock Exchange
✨Know Your Standards
Familiarise yourself with the cleanliness and presentation standards expected at a luxury hotel. Be ready to discuss how you would maintain these standards and share examples from your previous experience that demonstrate your attention to detail.
✨Showcase Your Leadership Style
Prepare to talk about your hands-on management approach. Think of specific instances where you've successfully motivated and trained your team, and be ready to explain how you handle challenges within a team setting.
✨Understand the Guest Experience
Research the Stock Exchange Hotel and its unique character. Be prepared to discuss how you would enhance the guest experience through effective housekeeping practices and how you would respond to guest feedback.
✨Be Ready for Practical Scenarios
Expect situational questions related to managing staff rotas, handling linen and laundry stock, or conducting quality inspections. Practise your responses to these scenarios to demonstrate your organisational skills and problem-solving abilities.
