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- Tasks: Support night operations and ensure a safe, enjoyable experience for guests.
- Company: Join a leading hotel brand with a focus on exceptional service.
- Benefits: Free meals, gym discounts, travel perks, and employee assistance programmes.
- Other info: Opportunity for career growth in a vibrant hospitality environment.
- Why this job: Be part of a dynamic team and enhance your hospitality skills.
- Qualifications: Experience in night operations or reception, strong communication and leadership skills.
The predicted salary is between 22000 - 26000 £ per year.
Are you a hospitality professional with a strong commitment to exceptional service and operational excellence? We are looking for a dedicated and proactive Assistant Night Manager to support the smooth running of our hotel during the night shift (11:00 PM - 7:30 AM), ensuring a safe and enjoyable experience for our guests.
Responsibilities
- Support the Night Manager in overseeing nightly operations, upholding high service and security standards.
- Act as a key point of contact for guests, assisting with reception, switchboard, porterage, and food & beverage services.
- Monitor and assist with night cleaning operations, ensuring public areas are well‑maintained.
- Ensure compliance with fire, safety, hygiene, and security regulations.
- Assist in conducting revenue checks and ensuring smooth financial handovers to the accounts and reception teams.
- Provide leadership and support to night staff, promoting a positive and professional working environment.
- Address guest inquiries and concerns efficiently, contributing to continuous service improvement.
Requirements
- Previous experience in a night operations or reception role within hospitality.
- Strong communication, problem‑solving, and leadership skills.
- Ability to work independently and handle high‑pressure situations effectively.
- Keen attention to detail and commitment to maintaining high standards.
- Knowledge of UK licensing laws and hotel policies related to health, safety, and security.
Benefits
- Free meals on duty.
- Gym membership discounts.
- Food & beverage discounts.
- Employee discount rates.
- Explore by Marriott Bonvoy travel rates and discounts.
- Refer a friend scheme.
- Long service incentives.
- Employee assistance programme.
Assistant Night Manager - Manchester, Greater Manchester employer: Stock Exchange
Contact Detail:
Stock Exchange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Night Manager - Manchester, Greater Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Be ready for that interview! Research common questions for night manager roles and practice your answers. We want you to showcase your leadership skills and problem-solving abilities with confidence.
✨Tip Number 3
Dress the part! When you land an interview, make sure you look sharp. A professional appearance shows that you take the role seriously and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Assistant Night Manager - Manchester, Greater Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality, especially any night operations or reception roles. We want to see how your skills align with the responsibilities of the Assistant Night Manager position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for exceptional service and operational excellence. Let us know why you’re the perfect fit for our team and how you can contribute to a safe and enjoyable experience for our guests.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've handled high-pressure situations in the past. We love candidates who can think on their feet and address guest inquiries efficiently, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Stock Exchange
✨Know Your Hospitality Stuff
Brush up on your knowledge of hospitality standards and practices. Be ready to discuss your previous experience in night operations or reception roles, highlighting how you’ve maintained high service and security standards.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've handled guest inquiries or concerns in the past. Think about specific situations where you turned a negative experience into a positive one, showcasing your ability to think on your feet.
✨Demonstrate Leadership Qualities
As an Assistant Night Manager, you'll need to support and lead night staff. Share instances where you've successfully led a team or contributed to a positive working environment, even under pressure.
✨Familiarise Yourself with Regulations
Make sure you understand UK licensing laws and hotel policies related to health, safety, and security. Being knowledgeable about these regulations will show your commitment to compliance and operational excellence.