At a Glance
- Tasks: Drive sales strategies and build relationships to boost revenue across multiple hotels.
- Company: Join the luxurious Stock Exchange Hotel, part of the renowned Autograph Collection by Marriott.
- Benefits: Enjoy free meals, gym discounts, travel perks, and long service rewards.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team creating unique experiences in a stunning historical setting.
- Qualifications: Proven hospitality sales experience and strong relationship-building skills.
The predicted salary is between 35000 - 42000 £ per year.
Stock Exchange Hotel is located within the heart of central Manchester, positioned on Norfolk Street in between Market Street and King Street. Set within the former home of the Manchester Stock Exchange, every detail has been meticulously considered to create our luxury, boutique accommodation and capture the spirit and heritage of the building. This stunning example of Edwardian Baroque architecture, with its original marble, brass, and woodwork, has been carefully restored to breathe new life into one of the city’s most historically symbolic institutions.
As part of the Autograph Collection by Marriott, Stock Exchange Hotel stands among a portfolio of independent hotels celebrated for their unique character and individuality. The partnership allows guests to enjoy the authenticity and personality of a boutique hotel, combined with the assurance and recognition of a global brand. With a dedicated, highly knowledgeable, and experienced team, the Stock Exchange Hotel is committed to curating unique experiences and quality service in an exquisite setting.
About the Role
We are seeking a dynamic and results-driven Cluster Hotel Sales Manager to support the sales strategy across Hotel Football and Stock Exchange Hotel. This is an exciting opportunity for an experienced hospitality sales professional who is passionate about driving revenue growth, building lasting client relationships, and delivering exceptional commercial results.
Working closely with Director of Sales, hotel management, revenue, marketing, and operations teams, you will identify new business opportunities, maximise occupancy and revenue, and ensure the successful delivery of sales objectives across the hotel cluster.
Key Responsibilities
- Develop and implement proactive sales strategies to increase corporate, group, conference, and leisure business across multiple hotels.
- Build, manage, and grow relationships with corporate clients, travel management companies, tour operators, event organisers, and key stakeholders.
- Identify and secure new business opportunities through networking, sales calls, client meetings, and industry events.
- Negotiate corporate contracts, preferred rates, and group bookings to maximise revenue.
- Collaborate with Revenue Management and Marketing teams to optimise sales performance and promotional campaigns.
- Prepare sales forecasts, budgets, and regular performance reports.
- Monitor market trends and competitor activity to identify commercial opportunities.
- Work collaboratively with Director of Sales and Marketing, General Managers and operational teams to ensure an outstanding client experience.
- Represent the hotel group at trade shows, exhibitions, and networking events.
- Lead, coach, and support sales team members where appropriate to achieve business objectives.
Benefits
- Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
- Gym Membership Discounts: Unlock exclusive savings to enhance your fitness journey at a local gym.
- Food & Beverage Discounts: Enjoy mouthwatering discounts at our restaurants and bars.
- Employee Discount Rates: As a Stock Exchange Hotel team member, you get exclusive access to unbeatable travel discounts at our hotels.
- Explore by Marriott Bonvoy: Take advantage of fantastic Team Member travel rates across Marriott International hotels worldwide, as well as discounts on food and beverage, spa treatments, and retail.
- Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of Stock Exchange Hotel and enjoy bonuses for every new recruit.
- Long Service Incentives: Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
- Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs.
Cluster Hotel Sales Manager in Manchester employer: Stock Exchange Hotel
At Stock Exchange Hotel, located in the vibrant heart of Manchester, we pride ourselves on being an exceptional employer that values our team members' growth and well-being. With a strong focus on employee development, competitive benefits like free meals on duty, gym membership discounts, and exclusive travel rates, we foster a supportive work culture that encourages collaboration and innovation. Join us to be part of a dedicated team that delivers unique experiences in a stunning boutique setting, all while enjoying the perks of working for a prestigious brand within the Autograph Collection by Marriott.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Hotel Sales Manager in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stock Exchange Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stock Exchange Hotel
Don't be shy about reaching out to Stock Exchange Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cluster Hotel Sales Manager in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stock Exchange Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stock Exchange Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
