At a Glance
- Tasks: Welcome guests and ensure they have a fantastic experience at our spa.
- Company: Join the friendly team at Stobo Castle Health Spa, Scotland’s only destination spa.
- Benefits: Enjoy a competitive salary, private medical insurance, and a company pension.
- Other info: Flexible hours with opportunities for career growth in a beautiful setting.
- Why this job: Be part of a vibrant team and make guests feel special every day.
- Qualifications: Great communication skills and a friendly attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for an enthusiastic and highly motivated person to join our existing professional and friendly Reception team here at Stobo Castle Health Spa, Scotland’s only destination spa.
Responsibilities:
- Welcoming guests on arrival
- Attending to their needs throughout their stay
- Invoicing & collecting payments
- Banking and telephone enquiries
Qualifications:
- Good communication and people skills
- An excellent telephone manner
- Computer literate
- Able to work to a high degree of accuracy
- Flexibility to cover holidays would also be beneficial
Benefits:
- Competitive salary
- A range of staff benefits:
- Company pension contributions
- Private medical insurance
- Health Cash Plan
- Discretionary Service Charge: Team members may receive a share of the discretionary service charge via our tronc scheme, allocated fairly by the troncmaster.
Application:
If you would like to be considered for this position, please email Ashley McDonald at ashley@stobocastle.co.uk or download a copy of our application form.
Receptionist employer: Stobo Castle Health Spa
Stobo Castle Health Spa is an exceptional employer, offering a vibrant work culture where team members are valued and supported. With competitive salaries, comprehensive benefits including private medical insurance and a company pension, as well as opportunities for personal growth within Scotland's only destination spa, employees can thrive in a rewarding environment that prioritises both professional development and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research Stobo Castle Health Spa and understand what makes it unique. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their friendly reception team.
✨Tip Number 2
Practice your communication skills! Since you'll be welcoming guests and handling enquiries, it's crucial to nail that friendly and professional tone. Try role-playing with a friend or family member to get comfortable with common scenarios you might face as a receptionist.
✨Tip Number 3
Don’t underestimate the power of a great first impression. When you arrive for your interview, dress smartly and be punctual. A warm smile and a confident handshake can go a long way in making you memorable to the hiring team.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and tech-savvy, which are key traits for a receptionist. Good luck!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our friendly Reception team at Stobo Castle Health Spa.
Highlight Your Skills:Make sure to mention your communication and people skills in your application. We’re looking for someone who can connect with our guests and make their experience memorable!
Be Accurate and Clear:Since accuracy is key in this role, ensure your application is free from typos and clearly structured. This shows us you pay attention to detail, which is super important for invoicing and payments.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board as part of our amazing team!
How to prepare for a job interview at Stobo Castle Health Spa
✨Know the Spa Inside Out
Before your interview, take some time to research Stobo Castle Health Spa. Familiarise yourself with their services, values, and what makes them unique. This will not only impress your interviewers but also help you understand how you can contribute to their team.
✨Show Off Your People Skills
As a receptionist, you'll be the first point of contact for guests. Practice demonstrating your excellent communication skills during the interview. Think of examples where you've successfully handled customer inquiries or resolved issues, as this will showcase your ability to connect with people.
✨Be Ready for Role-Play Scenarios
Expect some role-play scenarios during the interview, where you might have to handle a phone call or greet a guest. Practising these situations beforehand can help you feel more confident. Remember to smile and maintain a friendly tone, as this reflects the welcoming atmosphere of the spa.
✨Highlight Your Flexibility
Since flexibility is a key requirement for this role, be prepared to discuss your availability and willingness to cover holidays. Share any past experiences where you've adapted to changing schedules or taken on extra responsibilities, as this will demonstrate your commitment to the team.
