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For Companies At a Glance
- Tasks: Provide IT support, troubleshoot issues, and maintain hardware for smooth operations.
- Company: Join a friendly and supportive tech firm in Cambridge.
- Benefits: Competitive salary, flexible working options, and social events.
- Why this job: Be part of a collaborative team making a real difference in tech support.
- Qualifications: 2+ years of IT experience and strong problem-solving skills required.
- Other info: Enjoy a dynamic work culture with opportunities for growth and learning.
The predicted salary is between 23000 - 37000 £ per year.
£27,000 - £31,000 per annum
Permanent, Full Time (Optional 9-day fortnight working pattern available)
Closing Date: 16th February 2026
We’re hiring! We are looking for an IT Support Technician to join our Cambridge office.
Location: Cambridge
Key Responsibilities
- Day‑to‑day IT Support for continued business operation
- Administration of Microsoft Cloud services (SharePoint, Intune, Entra ID, Exchange, etc)
- Diagnose and troubleshoot network faults
- Laptop hardware maintenance
Essential Skills And Experience
- Knowledge of networking technologies (Switches, TCP/IP, port forwarding, Firewalls)
- Good written and verbal communication skills
- Ability to work as part of a team
- Strong problem‑solving skills
- Able to diagnose faults and find solutions
- Able to follow agreed procedures and interpret technical documentation
- Minimum 2 years of IT work experience is required; 3 years of experience is desirable.
It Would Also Be Beneficial To Have
- Familiarity with Debian/Ubuntu server
- Familiarity with Unifi
- Familiar with Terminal/Bash/PowerShell
Work At Stobbs
Firm culture is important at Stobbs – friendly, social, approachable, and where we look after each other. We regularly provide our own social and professional events. We manage the rights of some fantastic clients – obviously that means our advice has to be legally sound, but it’s also about it being business savvy. We have high standards but learn from our mistakes. We’re not internally competitive (well, except when it comes to sports and quizzes!). We’re certainly not run with an iron fist; we want our people to bring their whole selves to work, wanting to perform well, learn from mistakes and to feel comfortable asking questions and learning, and helping us continue to improve and be the best we can be.
Our head office is north of Cambridge, with an office in central London. We are trying to strike a good balance of supporting people to work flexibly while delivering for our clients and making Stobbs an attractive place to work. Our current hybrid working policy is a minimum requirement of two days in the office, encouraging people in more if possible. We may expect you to be based in the office full‑time during the first six‑months. Those seeking a part‑time role may also be considered.
IT Support Technician in Waterbeach employer: Stobbs
Contact Detail:
Stobbs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Waterbeach
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local meetups, or join online forums. The more connections we make, the better our chances of landing that IT Support Technician role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your troubleshooting abilities and knowledge of networking technologies. This can really set us apart from the competition.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. We should be ready to demonstrate our problem-solving skills and how we handle technical issues on the spot. Role-playing with a friend can help!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our friendly team at Stobbs.
We think you need these skills to ace IT Support Technician in Waterbeach
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience and relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your networking knowledge and problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining us at Stobbs and how you can contribute to our friendly and supportive culture. Keep it conversational but professional.
Show Off Your Communication Skills: Since good written and verbal communication is key for this role, make sure your application reflects that. Use clear language and structure your thoughts well – we want to see that you can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Stobbs
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of networking technologies like TCP/IP, switches, and firewalls. Be ready to discuss how you've diagnosed and solved network faults in the past. This will show that you’re not just familiar with the tech but can also apply it practically.
✨Show Off Your Communication Skills
Since good written and verbal communication is key, practice explaining technical concepts in simple terms. You might be asked to describe a complex issue you resolved, so think about how you can convey that clearly and effectively.
✨Demonstrate Team Spirit
Stobbs values a friendly and approachable culture, so be prepared to talk about your experience working in teams. Share examples of how you’ve collaborated with others to solve problems or improve processes, highlighting your ability to work well with colleagues.
✨Be Ready for Practical Scenarios
Expect some scenario-based questions where you’ll need to diagnose a fault or suggest a solution. Brush up on your troubleshooting skills and think through common issues you’ve encountered before. This will help you demonstrate your problem-solving abilities in real-time.
