Transport/Customer Service Planner (Permanent)

Transport/Customer Service Planner (Permanent)

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Plan and coordinate transport services while delivering excellent customer service.
  • Company: Join Stobart, a leading name in transport and logistics with a winning culture.
  • Benefits: Enjoy competitive pay, career development, and a supportive work environment.
  • Other info: Dynamic workplace with opportunities to learn and advance your career.
  • Why this job: Be part of a thriving company that values your contributions and inspires growth.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 30000 - 40000 £ per year.

Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors.

At Culina, we have a winning culture; we believe that our culture is one of the reasons our company continues to thrive. A place where you're valued, challenged, and inspired!

Transport/Customer Service Planner (Permanent) employer: Stobart

Stobart, part of the Culina Group, is an exceptional employer that fosters a winning culture where employees are valued and inspired. With a focus on employee growth and development, we offer a supportive work environment in the heart of the UK's logistics sector, providing opportunities to engage with renowned brands while enjoying competitive benefits and a collaborative atmosphere.

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Contact Details:

Stobart Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Transport/Customer Service Planner (Permanent)

Tip Number 1

Network like a pro! Reach out to people in the transport and logistics industry, especially those connected to Stobart or Culina. A friendly chat can open doors and give you insights that might just land you an interview.

Tip Number 2

Prepare for the interview by researching the company culture. Since Stobart values a winning culture, think about how your experiences align with their values. Be ready to share examples that show you're a great fit!

Tip Number 3

Practice makes perfect! Get a friend to do a mock interview with you. This will help you get comfortable with common questions and refine your answers, making you more confident when it’s time to shine.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Transport/Customer Service Planner (Permanent)

Customer Service Skills
Transport Planning
Logistics Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management

Some tips for your application 🫡

Show Your Passion for Transport:When writing your application, let your enthusiasm for the transport and logistics industry shine through. We want to see how your experiences align with our values at Stobart and how you can contribute to our winning culture.

Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Transport/Customer Service Planner role. Highlight relevant skills and experiences that match the job description, so we can see why you're the perfect fit for our team.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand your qualifications and what you bring to the table.

Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!

How to prepare for a job interview at Stobart

Know the Company Inside Out

Before your interview, make sure you research Stobart and the Culina Group thoroughly. Understand their services, values, and the brands they work with. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.

Showcase Your Customer Service Skills

As a Transport/Customer Service Planner, you'll need to demonstrate your ability to handle customer queries and issues efficiently. Prepare examples from your past experiences where you've successfully resolved customer problems or improved service delivery. This will highlight your suitability for the role.

Prepare for Scenario-Based Questions

Expect to face scenario-based questions during your interview. Think about potential challenges you might encounter in transport and logistics, and how you would address them. Practising these scenarios can help you articulate your thought process clearly and confidently.

Emphasise Teamwork and Culture Fit

Stobart prides itself on its winning culture, so be ready to discuss how you work within a team. Share examples of how you've collaborated with others to achieve common goals. This will demonstrate that you align with their values and can contribute positively to their workplace culture.