Assistant Site Manager in Carlisle

Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Responsibilities

• Ensure Health and Safety and Food Safety rules are complied with to provide a safe environment for staff and customers.
• Be fully aware of the Company Health and Safety and Food Safety policies and any updates on such matters and responsibilities regarding these.
• Ensure all staff on site are fully aware of/receive regular updates of their responsibilities and any new regulations regarding Health and Safety and Food Safety upon induction and throughout employment; Ensure full understanding of and adhere to correct accident/incident reporting procedure.
• Maintain such logs and checks as may be required to operate in safe and legal manner and train staff in these procedures.
• Ensure regular interaction with customers to gain understanding of their needs.
• Proactively respond to the market to generate and improve business.
• Ensure sales are maximised by the introduction and assessment of regular promotional displays and activities.
• Responsible for ensuring every member of staff has an agreed performance contract and is appraised each year. Ensure that identified training needs are communicated to the Health and Safety Manager/Operations Director.
• Be responsible for ensuring new staff receive induction training, and all employees receive training/attend training courses relating to their role.
• When necessary, interview and recruit suitable personnel.
• When necessary, follow company disciplinary, appeals and grievance procedures.
• Lead the site team by examples of good customer service.
• Manage complaints by customers and ensure staff are equipped to handle customer complaints.
• Ensure sales figures and wage hours are reported to Head Office on a weekly basis within the specified time scale.
• Ensure Head Office receive the stock take results within the specified time scale each month.
• Ensure fuel reconciliation figures are forwarded to Head Office as per the accounting timetable.
• Maintain adequate controls and carry out random checks to identify any fraudulent activities or any misuse on site procedures.
• Authorise petty cash sheets on a monthly basis.
• Assume responsibility for ensuring till discrepancies are fully investigated.
• Respond to action plans from the site audits and stock takes within the time scales given.
• Liaise with the Shop Buyer with regard to scan rates, product or promotions and any associated problems.
• Monitor stock against range books and ensure all stock order sheets are returned by due dates; Ensure all promotions and associated materials are run correctly.
• Assume responsibility for the control of all site costs.
• Ensure the wage expenditure is controlled and relative to sales performance.
• Investigate stock take results as required.
• Attend/chair site/other meetings as and when required or requested.
• Carry out weekly standards check on each site.
• Attend annual appraisal and quarterly reviews when requested.

Qualifications

• Previous experience within a similar role.
• Experience supervising and motivating a team.
• A good working knowledge of supervision and management of catering and or retail environments.
• Food hygiene health and safety understanding.
• Ability to plan organise and prioritise work within a high pressurised environment.
• Excellent organisation and communication skills.
• A good working knowledge of Microsoft Packages.

Benefits

• Annual Leave - 28 days holidays inclusive of bank holidays.
• Pension scheme - contribution of 5% employee and 3% employer.
• Life Assurance - x 2 your annual salary.
• Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.