At a Glance
- Tasks: Manage client relationships and oversee marketing projects in a dynamic agency environment.
- Company: Join STM_grp, a forward-thinking marketing agency focused on innovation and client growth.
- Benefits: Enjoy a collaborative culture, professional development opportunities, and a vibrant work atmosphere.
- Other info: Work closely with creative teams to deliver top-notch results for clients.
- Why this job: Be part of a team that values curiosity and agility while making a real impact in B2B marketing.
- Qualifications: 12-18 months of agency experience in B2B performance marketing, especially in consumables or education.
The predicted salary is between 28800 - 43200 € per year.
The collective purpose of the client services team within STM_grp is to develop lasting and meaningful relationships, founded on ‘perpetual thinking’ and innovation, to drive client and agency profit and growth.
We work as one team and we are united by our company values; with curiosity, with agility, with a smile. We are seeking a B2B Account Manager who thrives in a fast-paced, dynamic environment and is looking for a new challenge. The ideal candidate will be organised, possess strong teamworking skills and will be commercially minded.
Candidates should have a minimum of 12-18 months experience within an agency environment - having worked on B2B performance marketing accounts, with a solid understanding of consumables and/or education sectors.
We’re looking for an individual who can work with autonomy and is comfortable managing day to day client relationships, under the guidance of a Senior Account Director. Both versatile and detail-oriented, capable of reacting swiftly to client needs whilst upholding high standards of accuracy and execution. Good proficiency in taking reports and interpreting them against the client’s needs and KPI’s, whilst being confident in using this information to generate new briefs and avenues for growth.
We’re looking for someone to demonstrate that they have the below in their initial interview:
- Strong organisational skills
- Ability to work in a fast-paced environment/work under pressure
- Understanding of budgets and how to best use these to prove efficiencies for client and profitability for the agency
- Proactive
- Experience in B2B consumables (like Brother) and or Education (such as schools/universities). Experience of online course promotion would be good
- Ability to work under guidance of an AD, but experienced enough in the day to day
- Previous agency experience in performance marketing.
Day to day your role will include:
- Client Relationship Management (30%)
- Building and maintaining relationships with clients, delivering the very best work for the client; on time, on brief and on budget
- Serving as the primary point of contact for clients, leading day-to-day client communications and providing team support by attending and participating in meetings in order to help maintain protected client relationships
- Project Oversight (25%)
- Collaborating with internal teams to ensure project success via informal catch up’s and project status & review meetings
- Managing the creation of agency briefs, project timelines, quotes, timing plans, scheduling and managing low to mid level client issues alongside the team Account Director
- Strategic Planning (15%):
- Contributing to the development of strategic plans as pre-determined by senior agency figures, and aligned with client goals.
- Offering insights and recommendations to strategic discussions & planning when attending strategic planning meetings with senior team members and clients
- Knowing about your clients market, their sector specialism and challenges so the agency can better support their business growth
- Budget Management (15%):
- Developing and managing project budgets, tracking and managing client costs from quotes, PO’s, invoices and timesheets for your projects
- Creating cost estimates/quotes - gathering information to ensure accurate quotes when necessary from the create, reach and code teams
- Contributing to the monitoring and delivery of client forecasted sales and profitability alongside the teams Account Director via reports and attending pipeline meetings
- Problem Solving (10%):
- Addressing project challenges and finding solutions for both client and agency
- Ensuring smooth project progression by maintaining project momentum, participating in the execution of changes and deviations needed to ensure the project is still delivered on brief, on time and on budget
- Pro-active in learning more about the agency specialisms in order to contribute to client conversations about creative, code and reach
- Quality Assurance (5%):
- Participating in project reviews to understand quality standards that need to be adhered to at all times
- Contributing to ensuring client expectations are met, without over promising or over delivering – knowing when to escalate issues to more senior team members
Your success will be measured by:
- Demonstrable expression of the values: with curiosity, with agility, with a smile
- Adherence to company policies and appropriate use of company software and tools
- Meeting and exceeding your contribution to target objectives set out annually – for agency, department, team and personally
- Scales of competency and how you perform in all areas of your role : basic, capable, accomplished
- Client growth and satisfaction scores
- Team feedback – both locally and across the agency
Account Manager Marketing Agency B2B in Manchester employer: STM AGENCY
At STM_grp, we pride ourselves on fostering a vibrant work culture that thrives on collaboration, innovation, and a shared commitment to excellence. As an Account Manager in our Manchester office, you'll benefit from a supportive environment that encourages professional growth, with opportunities to develop your skills while working on exciting B2B marketing projects. Our team values curiosity and agility, ensuring that you are not only part of a dynamic agency but also empowered to make a meaningful impact for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager Marketing Agency B2B in Manchester
✨Tip Number 1
Familiarise yourself with the B2B performance marketing landscape, especially within the consumables and education sectors. Understanding the specific challenges and opportunities in these areas will help you engage more effectively during interviews.
✨Tip Number 2
Demonstrate your organisational skills by preparing a mock project plan or timeline relevant to a potential client scenario. This will showcase your ability to manage projects and budgets effectively, which is crucial for the role.
✨Tip Number 3
Be ready to discuss how you've successfully built and maintained client relationships in previous roles. Prepare specific examples that highlight your proactive approach and ability to work under pressure.
✨Tip Number 4
Research the company’s values and culture, particularly their emphasis on curiosity, agility, and positivity. Be prepared to share how you embody these values in your work, as cultural fit is often just as important as skills.
We think you need these skills to ace Account Manager Marketing Agency B2B in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in B2B performance marketing and agency environments. Emphasise your organisational skills and ability to work under pressure, as these are key traits the company is looking for.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your proactive approach and understanding of client relationship management, as well as your familiarity with the consumables or education sectors.
Showcase Relevant Achievements:Include quantifiable achievements in your application that reflect your ability to manage budgets and deliver projects on time and within scope. This could be successful campaigns you've led or improvements in client satisfaction scores.
Prepare for the Interview:Anticipate questions related to your experience in managing client relationships and project oversight. Be ready to discuss how you can contribute to strategic planning and problem-solving within the team, showcasing your knowledge of the industry.
How to prepare for a job interview at STM AGENCY
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've successfully managed multiple projects or client relationships in the past. Highlight your ability to prioritise tasks and meet deadlines, as this is crucial for the role.
✨Demonstrate Proactivity
Share instances where you took the initiative to solve problems or improve processes. This will show that you're not just reactive but can also anticipate client needs and contribute to strategic planning.
✨Understand the B2B Landscape
Familiarise yourself with the consumables and education sectors, especially if you have experience in online course promotion. Being knowledgeable about the industry will help you engage in meaningful conversations during the interview.
✨Prepare for Budget Discussions
Since budget management is a key part of the role, be ready to discuss your experience with tracking costs and managing project budgets. Bring examples of how you've maximised efficiency and profitability for previous clients.
