At a Glance
- Tasks: Be the friendly face of our hotel, managing reservations and guest queries with a smile.
- Company: Join Cairn Group, a leading UK hospitality company with over 60 years of experience.
- Benefits: Enjoy real-time pay access, discounts on stays, food, and wellness services.
- Other info: Opportunities for growth, recognition, and a supportive work environment.
- Why this job: Kickstart your career in hospitality while creating unforgettable guest experiences.
- Qualifications: A warm personality, team spirit, and ability to stay calm under pressure.
The predicted salary is between 20000 - 30000 € per year.
Hospitality Starts Here – Build Your Future with Cairn Group. Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued.
About the Role:
As a Receptionist at Cairn Group, you’ll be the first smiling face our guests see—and the warm, professional presence they remember long after they leave. From taking reservations and answering phone calls to preparing invoices and completing end-of-day banking, you’ll keep things running smoothly at the front desk. You’ll handle guest queries with care, offer helpful local insights, and anticipate needs—ensuring a friction-free experience from check-in to check-out. Whether working solo or as part of a supportive front office team, you’ll bring a welcoming energy that helps our guests feel truly at home.
About You:
- A Hospitality Hero – With a bubbly personality, you’re the first impression and lasting memory of a guest’s stay.
- A Service Superstar – You listen, respond, and go above and beyond to help guests feel comfortable and valued.
- A Team Player – You work closely with colleagues to keep shifts smooth and communication clear.
- Cool Under Pressure – You stay composed and capable when things get busy.
- A Polished Professional – You take pride in your personal presentation and professional approach.
- Proactive & Organised – You manage your time well and complete front desk tasks with focus and accuracy.
- Flexible & Reliable – You’re able to work shifts across 5 days from 7, including weekends, to meet business needs.
About Us:
Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do.
Benefits:
- Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check.
- Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real-time.
- Stay, Relax and Recharge: Enjoy discounted stays across all our venues.
- Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants.
- Spa Discounts: Treat yourself with exclusive wellness offers at our spas and leisure clubs.
- Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinema trips and fun days out.
- Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals.
- Superstar Awards: Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
- Long-Service Awards: Celebrate key milestones with us, starting from just one year of service.
- Recommend a Friend: Bring great people into the team and earn a bonus when they join!
- 24/7 Support: Access our confidential Employee Assistance Programme anytime, anywhere.
- Pension Scheme: Plan for your future with our pension plan.
- Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
- Bereavement Leave: We ensure you have the time and support you need to be with your loved ones.
Receptionist in Stirling employer: Stirling Highland Hotel
Cairn Group is an exceptional employer in the hospitality sector, offering a vibrant and supportive work culture where your contributions are genuinely valued. With a strong focus on employee growth through various development programmes and a range of enticing benefits, including real-time pay access and generous discounts, Cairn Group ensures that every team member can thrive both personally and professionally. Join us in creating unforgettable guest experiences while enjoying a rewarding career in a company that prioritises respect, integrity, sustainability, and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Stirling
✨Tip Number 1
Get to know Cairn Group! Research their values and culture so you can show how you fit in. When you walk into that interview, let your passion for hospitality shine through!
✨Tip Number 2
Practice makes perfect! Role-play common receptionist scenarios with a friend or family member. This will help you stay cool under pressure and respond like a pro when it counts.
✨Tip Number 3
Dress to impress! As a polished professional, your appearance matters. Choose an outfit that reflects your personality while keeping it smart and welcoming—just like the first impression you want to make!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you’re proactive and organised, plus it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist in Stirling
Some tips for your application 🫡
Show Your Personality:As a Receptionist, your bubbly personality is key! Let your warmth shine through in your application. Use friendly language and share a bit about what makes you a Hospitality Hero.
Tailor Your Application:Make sure to customise your application for Cairn Group. Highlight your service skills and experiences that align with our values of Respect, Integrity, Sustainability, and Excellence (RISE).
Be Professional Yet Approachable:While we want to see your friendly side, remember to maintain a polished and professional tone in your written application. This balance shows you’re serious about the role while still being a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves and helps us get to know you better!
How to prepare for a job interview at Stirling Highland Hotel
✨Know the Company
Before your interview, take some time to research Cairn Group. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Personality
As a Receptionist, your bubbly personality is key! During the interview, let your warmth and enthusiasm shine through. Share examples of how you've created memorable experiences for guests in the past, and don’t forget to smile—first impressions matter!
✨Prepare for Common Questions
Think about the typical questions you might face, such as how you handle pressure or work as part of a team. Prepare specific examples that highlight your skills as a service superstar and a team player. Practising these responses can help you feel more confident during the interview.
✨Dress to Impress
Since professionalism is important for this role, make sure you dress smartly for your interview. A polished appearance reflects your respect for the position and the company. Choose an outfit that makes you feel confident and comfortable, so you can focus on showcasing your best self.
