At a Glance
- Tasks: Lead and inspire your hotel team to deliver exceptional guest experiences and drive commercial success.
- Company: A well-established hotel group with over 60 years of expertise in hospitality.
- Benefits: Competitive salary, bonus scheme, pension, and industry-standard perks.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make a real impact in the hospitality industry.
- Qualifications: Proven hotel leadership experience and a passion for hospitality.
The predicted salary is between 45000 - 55000 £ per year.
About Us:
With a rich legacy of over 60 years, hotels are in our DNA. With unparalleled expertise in hotel acquisition, ownership, management, and investment, we own and operate hotels UK wide, with a diverse mix of our own and global brands. Guest focused and with our team central to our success, we’re proud of our history – and where we’re going.
Innovative and passionate, we have the people and systems to support you to drive the best outcomes for our guests, our team, and our business. We want our people to ‘grow with us’ and be part of our journey.
About the role:
As we continue to evolve, we have an exciting opportunity for a General Manager to join our team.
Our General Managers are supported and empowered to take responsibility for every aspect of their hotel – team engagement, the service that wows their guests and the engine that drives commercial success. They also:
- Establish clear performance goals and inspire, lead and coach the team to deliver the winning formula.
- Strive for operational excellence in everything they do.
- Drive the highest standards of safety for our guests and the team.
- Embed and bring to life our tools relating to but not limited to Operations, Health & Safety, HR & Training, Sales, Marketing and Revenue.
About you:
An inspiring leader with a burning passion for hospitality, you have a proven pedigree as a hotel leader and will be excited to take the hotel to the next level. You are:
- Innovative, creative and excited by change.
- A sociable character who your team will follow, yet also analytical, monitoring your business, forecasting the future, and driving the team to capitalise on all the right opportunities.
- Effective in time management, organised, and comfortable working in a fast-paced environment.
- An empathetic individual who builds the best relationships both with the team and the local market.
- Resilient and with the ability to keep calm and bounce back when things don’t go to plan.
- The face and the heartbeat of our hotel, who our guests and the local market know… and our team want to follow!
What’s in it for you:
- A competitive remuneration package.
- Access to the company bonus scheme.
- Pension.
- Various ancillary benefits common to the hospitality industry.
#INDLP
General Manager in Stirling employer: Stirling Highland Hotel
Cairn Group is an exceptional employer in the hospitality sector, offering a vibrant and supportive work culture where your contributions are truly valued. As a Spa Receptionist, you'll enjoy numerous benefits including real-time pay access, generous discounts on stays and dining, and extensive opportunities for personal and professional growth through tailored development programmes. With a commitment to excellence and employee wellbeing, Cairn Group provides a rewarding environment that empowers you to build a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Stirling
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stirling Highland Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stirling Highland Hotel
Don't be shy about reaching out to Stirling Highland Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Stirling
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stirling Highland Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stirling Highland Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
